YMCA YFS Site Manager

YMCA of Metropolitan Washington; Silver Spring (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision coverage

Dependent care FSA

Retirement fund contributions

Professional development

Collaborative work environment

Job summary

YMCA of Metropolitan Washington invites applications for a Site Manager – Youth & Family Services in Montgomery County. You will lead a diverse team, ensure quality program delivery, and maintain compliance with contracts and internal systems.

The role emphasizes staff supervision, collaboration with schools, and ongoing professional development in a mission-driven environment.

Qualifications

• Bachelor’s or master’s degree in psychology, social work, or related field.
• Minimum 1–3 years supervising professional staff in human services.
• Experience collaborating with schools and community organizations.
• Bilingual in English/Spanish preferred.

Responsibilities

• Oversee direct service staff and support program director.
• Provide on-site oversight of school-based service delivery.
• Coordinate with MCPS and YMCA meetings.
• Ensure contract compliance and documentation in systems.
• Coach, motivate, and support staff per YMCA policies.
• Promote a positive team culture and handle conflicts.

Skills

Bilingual English/Spanish

Staff supervision

Education

Bachelor’s or Master in psychology/social work

Tools

eICM system

Electronic health records

Internal tracking platforms

Job description

Join the YMCA of Metropolitan Washington – Youth & Family Services
Make a Difference in the Lives of Underserved Youth and Families

At the YMCA of Metropolitan Washington’s Youth & Family Services, our team members are driven by a shared commitment to service, leadership, and equity. Many of our staff join us because our mission aligns with their values—they’re passionate about helping others and creating lasting change for youth and families in our community. If this speaks to your heart, we invite you to become a part of our mission-driven team.

Why Work With Us?
We offer a comprehensive and competitive benefits package to support your personal well-being and professional growth, including:

• Competitive salary and generous paid time off
• Medical, dental, and vision coverage
• Dependent care flexible spending account (FSA)
• Substantial employer contributions to the YMCA Retirement Fund
• Opportunities for professional development and advancement
• A collaborative and positive work environment with ongoing training

Join us for a fulfilling career where your work matters—every day.

Position: Site Manager – Youth & Family Services

Location: Montgomery County
Reports To: Program Director

As a Site Manager, you will provide leadership and oversight to a team that includes Family Case Managers, Mental Health Therapists, Youth Development Specialists, Community Site Coordinators, and Community Service Aides. You will be responsible for ensuring quality program implementation, staff supervision, and compliance with organizational and contractual standards.

Key Responsibilities:

• Supervise direct service staff and support the Director with both programmatic and administrative tasks
• Provide on-site oversight of school-based service delivery
• Represent the program at Montgomery County Public Schools (MCPS) and YMCA meetings
• Monitor and ensure contract compliance through documentation and performance in systems such as eICM, internal tracking platforms, and electronic health records
• Track and manage staff attendance and punctuality
• Provide ongoing coaching, motivation, and support in accordance with YMCA policies
• Identify staff training needs and implement professional development plans
• Hold staff accountable for responsibilities and address performance concerns respectfully and legally
• Foster a positive, goal-oriented team culture; resolve conflicts when necessary
• Serve as a knowledgeable resource to staff and promote team enrichment
• Coordinate with school partners to facilitate referrals, obtain consent, and orient families to services
• Perform other related duties as needed

Qualifications:

Education:

• Bachelor’s or master’s degree in psychology, social work, or a related human services field
• Bilingual in English/Spanish strongly preferred

Experience:

• Minimum 1-3 years of experience supervising professional staff in a human services setting Only candidates with documented supervisory experience will be considered
• Experience collaborating with schools and community-based organizations

The YMCA of Metropolitan Washington is an equal opportunity employer and values a range of perspectives, experiences, and backgrounds. We strive to be a welcoming organization where all staff, members, and communities feel respected, supported, and that they belong.