YMCA YFS Community Service Aide

Ymcadc; Germantown (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading nonprofit organization dedicated to making a positive impact in the community. As a Community Service Aide, you will play a vital role in assisting clients with their social, physical, and economic needs. This position offers the opportunity to work closely with case managers, helping individuals navigate challenges and access essential resources. Enjoy a collaborative work environment that values your contributions and provides professional development opportunities. With a competitive salary and a comprehensive benefits package, this role is more than just a job—it's a chance to truly make a difference.

Benefits

Free YMCA Membership

403(b) Retirement Savings Plan

Paid Time Off

Professional Development Opportunities

Collaborative Work Environment

Qualifications

• 1 to 3 years of relevant experience in social services or community assistance.
• High school education or GED is required.

Responsibilities

• Assist Case Manager and Site Coordinator in client service coordination.
• Provide referrals for food, clothing, and housing assistance.

Skills

Client Assistance Coordination

Communication Skills

Problem Solving

Translation and Interpretation

Education

High School Diploma or GED

Job description

11700 Neelsville Church Rd, Germantown, MD 20876, USA •

8720 Carroll Ave, Silver Spring, MD 20903, USA

Job Description

Posted Friday, May 9, 2025 at 4:00 AM

The YMCA of Metropolitan Washington is a leading nonprofit organization that has a strong commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. The Y is a cause driven organization that offers tremendous opportunities to make a difference. We invite you to join us in this amazing work to develop your skills, to realize your leadership potential and discover a career that is so much more than a job.

Position:Community Service Aide Salary: $22 an hour

About the Job:

• Performs work under the direction of a Case Manager, Site Coordinator, and/or supervisor.
• Helps coordinate client assistance cases, and this work directly impacts client’s social, physical, and/or economic well-being.
• Analyzes individual cases and works as a liaison to maximize the efficiency of service provision; e.g., helps people in need or in crisis work through their varied problems, helps community groups obtain assistance to accomplish neighborhood projects, works with service providers to identify service inadequacies and advocates to correct them.

Some of the exciting tasks you will do as a Community Service Aide include but are not limited to:

• Serves as aide to Case Manager and Site Coordinator
• Serves as initial communication contact, answers routine questions and provides selected information to clients through telephone contact and personal interviews
• Finds and facilitates resources to assist families
• Provides food, clothing, and housing referrals
• Helps clients in filling out forms by helping to complete and/or reviewing applications, and completing client program records to qualify applicants for assistance.
• Provides childcare or coordination of childcare (while parents meet with Case Manager or therapist)
• Provides translation and interpretation
• Assists with after school, evening, and summer programs, holiday giving program, clothing drive
• Provides bus tokens, cab vouchers, and emergency food delivery
• Helps individuals to define personal and/or family problems, and to decide on and follow course of action to solve those problems; assesses clients’ needs and eligibility for assistance, and identifies and eliminates barriers between clients and the services they need
• Acts as a liaison between client groups and social service agencies to solve varied problems, which frequently involves telephoning on a client’s behalf, accompanying clients on appointments, or translating personal correspondence
• Provides life skills instruction to clients in areas such as parenting, housekeeping, personal hygiene, self-sufficiency, and work readiness

Qualifications and Skills:

• High school education or GED
• Experience level: 1 to 3 years of relevant experience

We offer the following benefits:

We appreciate your talents, hard work and professional dedication and will reward you with a highly competitive salary and benefits package, including a 10% employer-funded retirement plan. In addition, we provide 403(b) retirement savings plan; high quality healthcare; free YMCA membership for you and your family ; a generous paid time off package; numerous professional development opportunities; an exciting and collaborative work environment; and the ability to work with creative, talented and diverse individuals

11700 Neelsville Church Rd, Germantown, MD 20876, USA,

8720 Carroll Ave, Silver Spring, MD 20903, USA