Yardi Software Trainer - REMOTE (US)

Welltower™ Inc. (NYSE:WELL); United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Welltower Inc. is seeking a Yardi Software Trainer to enhance the adoption of the Yardi Senior product suite. The role involves developing training materials, delivering sessions, and ensuring stakeholders effectively utilize the software. Ideal candidates will have experience in software training and a relevant degree, along with strong communication and project management skills.

Benefits

Flexible schedule with remote options

Competitive salary and bonuses

Paid time off and holidays

Retirement and savings programs

Tuition assistance and health benefits

Qualifications

• At least 3 years in software training, preferably SaaS or property management software.
• Experience conducting virtual and in-person training.
• Familiarity with Yardi products such as Voyager and RentCafé.

Responsibilities

• Deliver instructor-led and virtual training sessions tailored to stakeholder needs.
• Create and maintain training resources such as user guides and tutorials.
• Proactively recommend workflow and process improvements.

Skills

Project Management

Communication

Training Program Design

Interpersonal Skills

Adaptability

Education

Bachelor’s degree in a relevant field

Certifications like Agile, Six Sigma, or PMP

Tools

Learning Management Systems (LMS)

E-learning platforms

Job description

Join to apply for the Yardi Software Trainer - REMOTE (US) role at Welltower Inc. (NYSE:WELL)

Summary

The Yardi Software Trainer is an experienced and dynamic team player who will support the successful adoption and use of the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to provide comprehensive training to stakeholders, deliver training sessions, develop training materials, and offer ongoing support to ensure stakeholders can effectively utilize the software to its fullest potential.

The Software Trainer will work within a high-demand, performance-driven environment focused on implementing scalable solutions aligned with the company’s overall business strategy.

Key Responsibilities

1. Develop and leverage relationships with internal and external stakeholders to meet strategic objectives.
2. Deliver instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to stakeholder needs.
3. Create and maintain training resources such as user guides, tutorials, videos, and FAQs.
4. Update training materials to reflect product changes and improvements.
5. Maintain up-to-date knowledge of the Yardi Senior product suite, including new features and best practices.
6. Proactively recommend workflow and process improvements.
7. Organize and schedule training sessions and monitor attendance and feedback.
8. Collaborate with support teams to resolve technical issues.
9. Monitor CRM system performance and data accuracy.
10. Develop status updates for leadership and stakeholders.
11. Anticipate and resolve risks and dependencies to facilitate project success.

Other Duties

This job description is not exhaustive and duties may change at any time.

Travel

Weekly out-of-area and overnight travel may be required.

Minimum Requirements

Skills / Knowledge

• Proven ability to manage portfolios of work.
• Understanding of project management and agile practices.
• Strong interpersonal and communication skills.
• Experience designing and leading training programs.
• Proficiency with Learning Management Systems (LMS) and e-learning platforms.
• Adaptability in fast-paced environments.

Experience

• At least 3 years in software training, preferably SaaS or property management software like Yardi.
• Experience with senior housing or property management industries is a plus.
• Experience conducting virtual and in-person training.
• Familiarity with Yardi products such as Voyager, RentCafé, and others listed.
• Experience in project management, implementation, or consulting in real estate or healthcare sectors.

Education

• Bachelor’s degree in a relevant field or equivalent experience.
• Certifications like Agile, Six Sigma, or PMP are preferred.

Applicants must pass a pre-employment drug screen.

What We Offer

• Flexible schedule with remote options.
• Competitive salary and bonuses.
• Paid time off, holidays, and benefits.
• Retirement and savings programs.
• Student loan contributions, tuition assistance, stock purchase, and health benefits.
• More info at welltower.com/careers.

About Welltower

Welltower is a leading healthcare real estate investment trust (REIT) focused on seniors housing and healthcare properties, committed to diversity and inclusion. More info at www.welltower.com.