Yard Materials Customer Associate — Growth & Service

Ewing Outdoor Supply; Round Mountain (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan (401k)

Life Insurance

Paid Time Off

Training & Development

Wellness Resources

Profit Sharing

Job summary

Ewing Outdoor Supply in Round Mountain, TX is hiring a Landscape Materials Yard Customer Associate to deliver exceptional customer service in our yard and at the counter. You will assist customers with orders, product identification, and load materials while maintaining safety and accuracy.

Requirements include strong communication, the ability to multi-task in a fast-paced setting, and a valid driver’s license. Bilingual English/Spanish is a plus, and full training is provided.

Qualifications

• Customer orientation and ability to adapt/respond to different types of characters.
• Ability to multi-task, prioritize, and manage time effectively.
• Basic math skills.
• Excellent communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environments.
• Valid driver’s license.
• Excellent organizational and time management skills.
• Good driving record with no traffic violations.

Responsibilities

• Go the extra mile to engage customers (including assistance in the materials yard)
• Greet and direct customers
• Assist customer in the yard with orders and identification
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Cross-sell products
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Ask for feedback on provided services and resolve clients’ complaints
• Inform customers about new products and services
• Loading Materials in customer vehicles with efficiency and extreme care
• Keep updated records of inventory and activity logs
• Comply with company policies and legal guidelines
• Help maintain a safe and orderly environment of the facilities

Skills

Customer service

Multi-tasking

Basic math

Excellent communication

Bilingual

Driving license

Tools

POS system

Job description

Ewing Outdoor Supply in Round Mountain, TX is hiring a Landscape Materials Yard Customer Associate to deliver exceptional customer service in our yard and at the counter. You will assist customers with orders, product identification, and load materials while maintaining safety and accuracy.

Requirements include strong communication, the ability to multi-task in a fast-paced setting, and a valid driver’s license. Bilingual English/Spanish is a plus, and full training is provided.