Customer Delivery Associate

Ewing Outdoor Supply; Odessa (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Training & Development

Job summary

Ewing Outdoor Supply is looking for a customer service-oriented warehouse delivery associate in Odessa, TX. The candidate will handle delivery and warehouse duties, requiring the ability to lift 50-70 lbs. Responsibilities include engaging customers, following safety regulations, and effectively managing delivery tasks. The position offers a fast-paced environment with additional benefits like health care, 401k, paid time off, and training resources. Bilingual candidates (English/Spanish) preferred.

Qualifications

• Ability to adapt and respond to different customers.
• Ability to perform effectively in fast-paced environments.
• Proven work experience as a Customer Service Associate or similar.

Responsibilities

• Engage and direct customers.
• Deliver items and ensure racks are stocked.
• Inform customers about products and services.

Skills

Customer orientation

Excellent communication skills

Basic math skills

Ability to multi-task

Organizational skills

Ability to lift 50-70 pounds

Bilingual (English/Spanish)

Education

Valid driver’s license

Tools

Forklifts

Delivery vehicle

Job description

Ewing Outdoor Supply is hiring a customer service oriented warehouse delivery associate at our Odessa, TX location (6895 E. Business 20, Odessa TX 79762). The role involves delivery and warehouse responsibilities, requiring the ability to flex and lift 50-70 lbs. This position is a fast‑paced distribution warehouse with a strong focus on customer service and safety.

Pay: $18-20 DOE. Bilingual (English/Spanish) preferred but not required. Prior green industry/landscape experience is preferred but not required.

Responsibilities

• Go the extra mile to engage customers
• Greet and direct customers
• Deliver a wide variety of items to different addresses and routes
• Follow routes and time schedule
• Load, unload, prepare, inspect, and operate a delivery vehicle
• Inform customers about new products and services
• Follow DOT regulations and safety standards
• Ensure racks are fully stocked
• Coordinate with your team to provide excellent customer service, especially during peak times
• Provide accurate information (product features, pricing, after‑sales services)
• Answer customers' questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross‑sell products
• Provide customer feedback to the Store Manager
• Stay up‑to‑date with new products/services

Requirements

• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi‑task, prioritize, and manage time effectively
• Basic math skills
• Be able to lift 50-70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast‑paced environments
• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• Bilingual (English/Spanish) (bonus)
• Ability to operate forklifts and tractors (willing to train)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role
• Knowledge of inventory stocking procedures

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing