Yard Coordinator

Ryder System, Inc.; Bloomfield, Northern (CT, KY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Lead Dispatcher to oversee shift activities, guide teammates, and ensure accurate documentation while driving customer satisfaction. The role emphasizes excellent communication, multi-tasking, and transportation knowledge in a fast-moving logistics environment.

Ideal candidates have DOT experience, familiarity with routing/dispatch software, and strong MS Office skills to support efficient operations and continuous improvement across the organization.

Qualifications

• H.S. diploma or GED required.
• Minimum 2 years experience with DOT and driver routing in logistics/transportation.
• Knowledge of transportation environment and dispatch software systems advanced preferred.

Responsibilities

• Lead dispatcher to help guide/answer questions during the shift.
• Resolve customer issues or escalate to management when needed.
• Backfill for dispatchers as required.
• Ensure all necessary forms for day-to-day operations are filled out accurately.
• Provide training for new hires and ongoing staff.
• Monitor productivity and report if goals are not met.
• Perform other duties as assigned.

Skills

Communication

Relationship building

Team player

Time management

Attention to detail

Microsoft Office

Adaptability

Transportation knowledge

Education

High school diploma or GED

Tools

Routing software

Dispatch software

Warehouse management software

Job description

Job Description: Summary Position is typically dedicated to a Dispatcher who exhibits exemplary dispatch skills within an account or location, with the intent to take on more responsibility. The incumbent ensures that productivity and operational goals are met in order to deliver customer satisfaction. Individual will be working in a dynamic environment that focuses on delivering continuous measurable improvement to the customer.

Essential Functions

• Serves as a Lead Dispatcher to help guide/answer any questions throughout the course of the shift.
• Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help.
• Backfills for dispatchers when needed.
• Responsible for ensuring any and all necessary forms used for the day-to-day operations are filled out completely and accurately.
• Provides training for all new hires and/or any additional training needed for current staff.
• Monitors and advises management if functional, productivity goals and objectives are not being met.
• Additional Responsibilities: Performs other duties as assigned.

Skills and Abilities

• Excellent oral and written communication and follow up skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Ability to work independently and as member of a team.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized with strong time management skills.
• Detail oriented with excellent follow-up practices.
• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred.
• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred.
• Proficiency in Microsoft Office intermediate preferred.

Qualifications

• H.S. diploma/GED required
• High School Diploma or equivalent Two (2) years or more Experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred
• Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
• Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
• Proficiency in Microsoft Office intermediate preferred

Travel

DOT Regulated None

Job Category

Transportation

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

Compensation information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

• Pay Type: Hourly
• Minimum Pay Range: 23
• Maximum Pay Range: 23

Benefits Information

• For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use everyday. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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