Yard Associate (50970)

Lincoln Creek Lumber; Centralia (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Rx

Dental

Voluntary Vision

Life/AD&D Insurance

Employee Assistance Program (EAP)

401(k)

Paid sick time

Paid Vacation

Job summary

Lincoln Creek Lumber in Centralia, WA is hiring for a customer-focused yard associate. You’ll greet customers, plan projects, load lumber, and ensure accurate invoicing while working outdoors. The role includes forklift operation, safety adherence, and helping new hires.

Strong customer service and reliable attendance are essential, with a Friday–Tuesday schedule and bilingual Spanish desire. Benefits include medical, dental, vision, and 401(k).

Qualifications

• Outgoing and energetic personality with a customer-first approach.
• Strong customer service instincts and proactive help.
• Clear, friendly communication with customers and team.
• Reliable, punctual and team-dependent reliability.
• Organized, detail-oriented, especially loading/returns.
• Bilingual in Spanish is strongly desired.

Responsibilities

• Greet customers and guide them to what they need.
• Help customers plan projects and answer questions or route to expert.
• Load lumber into customer vehicles and verify invoices.
• Inspect returns and create accurate return slips.
• Handle concerns with empathy; resolve or elevate as needed.
• Unload deliveries and stock yard locations accurately.
• Operate a forklift and fill propane tanks.
• Keep yard clean, organized, and safe at all times.
• Stay current on monthly ads to point customers to deals.
• Communicate via radio and coordinate with the team.
• Follow safety procedures and suggest improvements.
• Mentor new hires and participate in store meetings.

Skills

Outgoing personality

Customer service instincts

Clear communication

Reliable and punctual

Organized and detail-oriented

Bilingual Spanish

Friday–Tuesday availability

Forklift operation

Tools

Forklift operation

Job description

Job Details: Job Location: Lincoln Creek Lumber - Centralia - Centralia, WA, Education Level: Not Specified, Salary Range: $17.13 - $18.00Hourly, Job Category: Retail, About the Role

At Lincoln Creek Lumber, our yard team sets us apart. We're not a big-box store where customers wander around looking for help - we go to them. If you're the kind of person who lights up around people, thrives when you're busy, and genuinely loves helping someone nail their project, you'll fit right in here.

This is a physical, fast-moving role where no two days are the same. You'll be outside, on your feet, engaging with customers from the moment they pull through the gate to the moment they drive away happy.

What You'll Do

• Hustle out to greet customers and guide them to exactly what they need
• Help customers plan their projects and answer product questions (or find the person who can)
• Load lumber and materials into customer vehicles and verify against their invoice
• Inspect returns and create accurate return slips for cashiers
• Handle customer concerns with empathy; resolve what you can, elevate what you can't
• Unload deliveries and stock products in their correct yard locations
• Operate a forklift and fill propane tanks
• Keep the yard clean, organized, and safe; a tight yard is a great yard
• Stay current on monthly ads so you can point customers to deals
• Stay connected via radio and communicate proactively with the team
• Follow all safety procedures and speak up when you see room to improve
• Help bring new hires up to speed and attend monthly store meetings

Who You Are

You're a people person, but not just in a "nice to meet you" kind of way. You seek out customers. You move with purpose. When someone looks lost or uncertain, you're already heading their way. You take pride in doing the job right, you show up when you say you will, and you genuinely care whether the customer leaves happy.

Qualifications: What We're Looking For

• Outgoing, energetic personality; someone who brings the good vibes to the job site
• Strong customer service instincts; you're a helper by nature
• Clear, friendly communication with customers, teammates, and management
• Reliable and punctual; your crew counts on you
• Organized and detail-oriented, especially when verifying loads and processing returns
• Eager to build product knowledge on the job
• Bilingual in Spanish (verbal and written) strongly desired
• Availability: Friday–Tuesday schedule (Wednesday and Thursday off)

Physical Requirements

• Ability to stand and move throughout an entire shift outdoors
• Ability to reach, bend, and lift as needed
• Able to lift 100 lbs. without assistance

Benefits

• Medical/Rx
• Dental
• Voluntary Vision
• Life/AD&D Insurance
• Employee Assistance Program (EAP)
• 401(k)
• Paid sick time: 1 hour per 40 hours worked
• Paid Vacation
  • First Year: 3.34 hours per month(40 hours per calendar year)
  • Years 2-7: 6.67 hours per month (80 hours per calendar year)
  • Years 8+: 10 hours per month (120 hours per calendar year)

Holidays

• Easter
• Thanksgiving
• Christmas
• Employee Birthday