YARD ASSOCIATE

Workstream; Healdsburg (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Garrett Ace Hardware in Healdsburg, CA is seeking warehouse and customer service associates to deliver outstanding service, identify customer needs and provide product solutions. You may operate a forklift to load and unload freight and assist with screen building and key duplication.

Responsibilities include fulfilling orders, stocking merchandise, helping customers locate products, and supporting store management in a fast-paced, community-focused environment.

Qualifications

• Willingness to learn
• Warehouse experience preferred
• Ability and willingness to work flexible hours including evenings, weekends and some holidays
• Forklift experience a plus
• Must be able to move and lift up to 80 pounds frequently

Responsibilities

• Provide excellent customer service by listening, identifying needs and responding with solutions and product recommendations.
• Operate a forklift to load and unload freight trucks as well as customer vehicles.
• Frequently load and unload items by hand up to 80 pounds.
• Assist customers with key duplication including automotive keys and key fobs.
• Re-screen window and door screens as well as custom build window screens.
• Accurately take and fulfill customer orders both in person and over the phone.
• Safely operate shop equipment such as saws, grinders and other power equipment.
• Assembly of merchandise to be displayed in store.
• Assist customers in locating product throughout the warehouse and in-store.
• Support the store management team
• Continually work on increasing knowledge of the products we sell and their uses

Job description

Job description:

Garrett Ace Hardware is known as the \"go to place\" for our community, we pride ourselves on excellent customer service and building strong relationships with our customers. We offer a family style, fast paced work environment with opportunity for advancement. We were recently voted \"coolest hardware store\" on the west coast. Are you ready to love coming to work everyday? Come join our team!

The primary responsibilities of the warehouse and customer service associates are:

• Provide excellent customer service to our customers by listening, identifying their needs and responding with solutions and product recommendations.
• Operate a forklift to load and unload freight trucks as well as customer vehicles.
• Frequently load and unload items by hand up to 80 pounds.
• Assist customers with key duplication including automotive keys and key fobs.
• Re-screen window and door screens as well as custom build window screens.
• Accurately take and fulfill customer orders both in person and over the phone.
• Safely operate shop equipment such as saws, grinders and other power equipment.
• Assembly of merchandise to be displayed in store.
• Assist customers in locating product throughout the warehouse and in-store.
• Support the store management team
• Continually work on increasing knowledge of the products we sell and their uses

Minimum Requirements:

• Possess a strong willingness to learn.
• Warehouse experience preferred.
• Ability and willingness to work flexible hours including evenings, weekends and some holidays.
• Forklift experience a plus.
• Must be able to move and stand for an extended period of time.
• Must be able to lift, move and handle up to 80 pounds frequently.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.