Yacht General Manager (Shipboard)

Four Seasons; Miami (FL); On-site; USD 180,000 - 300,000; Full time

Benefits offered by this job

Competitive Salary

Training & Development

Complimentary accom. at Four Seasons

Crew meals

Defined on/off schedules

Job summary

Four Seasons Yacht is seeking a seasoned Yacht General Manager to lead all hotel operations aboard the luxury vessel. You will shape the guest experience with a focus on service excellence, safety, and operational discipline.

Ideal candidates bring 7–10 years in luxury hospitality leadership, experience on yachts or cruise lines, and a willingness to live and work onboard for extended periods across international itineraries.

Qualifications

• Minimum 7–10 years of hospitality leadership experience, with at least 5 years in a senior role.
• Proven experience in luxury yacht or cruise line operations as Hotel Manager or GM.
• Degree in Hospitality Management preferred; advanced certifications a plus.

Responsibilities

• Oversee all hotel operations onboard; lead the yacht's hospitality function as the most senior role.
• Collaborate with stakeholders to ensure flawless guest experiences and brand standards.

Skills

Hospitality leadership

Luxury operations

People management

Stakeholder management

Onboard experience

Education

Hospitality Management Degree

Advanced certifications

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Four Seasons Yacht I

With elegant lines and sweeping ocean views, our spectacular Yacht is home to 95 expansive suites and guest rooms, alongside a world-class choice of dining, wellness, and entertainment.

It delivers numerous industry firsts to the yacht category — including the largest accommodations in the class, virtually endless ways to connect and configure suites, and Four Seasons unparalleled hospitality extended across the world’s oceans for the very first time.

679 ft in length // 34,000 Gross Tonnage// 95 Suites // 1:1 Guest/Staff Ratio,

each of the yacht’s 95 suites will offer panoramic views through floor-to-ceiling windows and access to expansive private terraces.

Eleven onboard restaurant and lounge locations celebrate Four Seasons history of culinary innovation and attention to guest preferences. From classic Mediterranean to comfort food favorites, enjoy dining al fresco, indoors, or in the comfort of your suite’s terrace deck.

About The Role

The Yacht General Manager is a charismatic, sharp, positive, experienced and decisive leader who will exemplify Four Seasons Luxury and will be responsible for the success for the Four Seasons Yacht.

The Yacht General Manager is a strategic leader and brings key stakeholders together, keeping everyone on track for the successful delivery/opening of this project. They will possess exceptional personal presence and sets the tone for the entire crew ensuring that the Four Seasons Brand Culture is felt in every interaction.

The Yacht GM has great interpersonal skills, uses effective communication with multiple stakeholders with differing views and is capable of creating strong business cases to improve the operation and guest experience.

Must be a Four Seasons brand ambassador for a brand defining venture. The GM demonstrates agility and innovation in a complex, remote Yacht operation and possesses strong guest centric skills that will define luxury at sea. They will also have strong networking skills that leverage relationships that will make an impact in the ports of call communities, wherever the yacht sails.

What You Will Do

The Four Seasons Yacht GM will be responsible for the support of corporate functional expertise, and oversight of all Hotel operations while onboard. This role is the most senior Hospitality role onboard the Yacht.

What You Bring

A Hospitality Management Degree preferred with relevant experience in Luxury Hospitality leadership roles, advanced certifications or diplomas are a plus. Minimum of 7-10 years of experience in same or similar hospitality leadership roles, with at least 5 years in a senior leadership role. Proven experience in luxury yacht or cruise line operations as Hotel Manager or GM is a must.

Demonstrated record of accomplishment of successful leadership, strategic planning, and operational excellence. Must be fully versed in Hospitality operational systems and technology. Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations.

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Defined on/off schedules
  

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal