Xfinity Retail Store Manager - Weymouth

Blufox Mobile; Weymouth (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company in the telecommunications sector is seeking a Retail Store Manager in Weymouth. The role involves leading a sales team, maximizing sales, and ensuring high customer satisfaction. The ideal candidate will have strong sales leadership skills and experience in retail sales. This position offers competitive pay, benefits, and opportunities for career growth within a rapidly expanding organization.

Benefits

Medical

Dental

Vision

401k

Paid training

Vacation, Sick and Personal Time OFF

Opportunities for promotion

Employee Stock Ownership Program

Annual trip to Mexico

Qualifications

• 3-5 years of sales experience preferred.
• Experience selling mobile is a huge plus.

Responsibilities

• Maximize sales by leading a team of representatives.
• Implement sales incentives to meet growth objectives.
• Ensure excellence in customer service.

Skills

Sales Leadership

Customer Service

Education

High School or Equivalent

Job description

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Blufox is hiring Store Managers and we want you to join our team today!

Our entrepreneurial and innovative work culture ensures limitless opportunities for growth within the company and our excellent training program positions you well to be a successful contributor to this essential business.

Who We Are
Blufox is a fast-growing branded partner for Comcast XFINITY services with locations in FL, TX, MA, NH, DC, TN, VA, MD, CT and expanding to other states. Under the XFINITY brand, Comcast is one of the nation's largest High-speed Internet, MOBILE, Home Security, Video and Voice providers to residential and business customers.

As a preferred branded partner, Blufox has seen extensive growth and is poised to expand its retail footprint to over 150 locations across the US.

What are we looking for?
The ideal candidate is a driven Sales leader with retail sales experience, aspiring for a long-term career and eager to be a part of our growing team! Experience selling Mobile is a huge plus.

As a manager, one of your primary duties will be to lead a team of representatives promoting sales of all Xfinity services and products – Internet, Mobile, Video, Home Security and Voice. You will develop expertise in Comcast products and services, utilize sales skills, and learn to maximize sales through effective upselling while maintaining a positive customer experience. You will operate out of and be responsible for one of our newly designed, fully branded, state-of-the-art Xfinity stores.

Benefits Include
Medical, Dental, Vision, 401k
Paid training
Vacation, Sick and Personal Time OFF
Opportunities for promotion- several store managers have been promoted to DM and other leadership positions from within the company.
Comfortable, state-of-the-art workspace with break room, training rooms, etc.
Blufox ESOP- Employee Stock Ownership Program (* for select stores) which provides employees an opportunity to own a part of the company they work for as a reward for loyalty and performance.
Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses-paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.

Core Responsibilities
Sales and Leadership
Responsible for maximizing sales in your assigned retail location by leading a team of Representatives to achieve sales and compliance results.
Leverage best practices for product positioning, account analysis, promotional offer use, retention tools, and overall customer sales and service expectations.
Work with leadership to analyze the business of the retail location and implement practices to fulfill goals, including recruitment and training of sales reps, managing key KPIs, and maintaining high NPS scores.
Implement weekly, monthly sales incentives to meet and exceed growth objectives.
Follow best practices with support from the Operations team to improve operational cost-effectiveness.
Manage inventory for mobile devices, core cable products, and accessories.
Follow and administer cash handling policies and procedures, exceptions reporting, etc.
Work with the team to ensure excellence in customer service with every contact.
Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Operations
Customer Satisfaction (NPS)

Job Qualifications
High School or Equivalent

Preferred
3-5 Years of Sales Experience, Wireless/Cable/Retail sales experience preferred

Job Type: Full-time
Pay: $65,000.00 - $85,000 per year