Xfinity Retail Store Manager

Blufox Mobile; Salem (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid training

Vacation

Sick time

Personal Time Off

Blufox ESOP

Annual Blufox Winners Circle trip to $

Job summary

Blufox Mobile is seeking a Retail Store Manager to lead a high-performing store team in the Xfinity retail environment. Blufox Mobile is the largest branded partner for Comcast XFINITY services, with a focus on mobile, internet, home security, and entertainment offerings.

The role requires 3-5 years of sales experience, preferably in Wireless/Cable/Retail sales, and a high school diploma or equivalent. Competitive compensation and comprehensive benefits are offered with opportunities for

Qualifications

• High School diploma or equivalent.
• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Responsibilities

• Lead a team of sales representatives to maximize store sales.
• Position products, analyze accounts, and run promotions.
• Recruit, train, and manage sales staff; monitor KPIs and NPS.
• Implement sales incentives and coordinate with operations.
• Oversee inventory and cash handling per policies.
• Ensure excellent customer service at every contact.
• Collaborate on channel training and development.

Skills

Sales leadership

Customer service

Education

High School diploma or equivalent

Job description

Job Listing: Xfinity Retail Store Manager

Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Retail Store Manager

Compensation:

• Competitive annual compensation: $65,000.00 - $85,000
• Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF

Job Type: Full-time

Responsibilities:

Sales and Leadership:

• Maximize sales in the assigned retail location by leading a team of Representatives.
• Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
• Analyze the business of the retail location and implement practices to fulfill goals.
• Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
• Implement weekly and monthly sales incentives to meet and exceed growth objectives.
• Work with the Operations team to improve the cost-effectiveness of operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Follow cash handling policies and procedures, exceptions reporting, etc.
• Ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Operations:

• Implement and follow cash handling policies and procedures, exceptions reporting, etc.
• Manage inventory for mobile devices, core cable products, and accessories.

Customer Satisfaction (NPS):

• Strive to achieve high Net Promoter Scores with every customer interaction.

Job Qualifications:

• High School diploma or equivalent
• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Benefits:

• Medical, Dental, Vision, 401k
• Paid training
• Vacation, Sick, and Personal Time OFF
• Opportunities for promotion
• Comfortable, state-of-the-art workspace
• Blufox ESOP (Employee Stock Ownership Program) for select stores.
• Annual "Blufox Winners Circle" trip to Mexico for top performers

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.