Xfinity Retail Service Assoicate- Part time

Kappaalphapsi1911; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in media and technology is seeking a Retail Service Associate to enhance customer experiences at their Philadelphia store. The role involves supporting the store team, maintaining inventory, and ensuring a welcoming environment for customers. Ideal candidates will be customer-focused, enthusiastic about technology, and capable of working flexible hours. Join a team dedicated to innovation and excellence in customer service.

Benefits

Comprehensive benefits

Commission opportunities

Bonuses

Qualifications

• 0-2 years relevant work experience required.

Responsibilities

• Supports store team to deliver best-in-class customer experience.
• Maintains accurate inventory and ensures cleanliness.
• Greets customers and demonstrates company technology.

Skills

Customer-Focused

Workplace Organization

Teamwork

Self Motivation

Communication

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Xfinity Retail Service Associate - Part time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses, creating career opportunities across numerous locations and disciplines. We are at the forefront of change, moving at an incredible pace thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers daily. If you share our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for supporting the store team to deliver a best-in-class customer experience. Provides excellent support to customers and the store team while striving for continuous improvement. Maintains accurate inventory, keeps stores clean, manages back-of-house spaces efficiently, and ensures an engaging environment that encourages customers to return. Works on straightforward tasks using established procedures.

Job Description

Core Responsibilities

• Supports the store team with a strong understanding and enthusiasm for technology, especially company products and services, acting as a go-to resource in the store.
• Regularly scans the sales floor to ensure counters, devices, accessories, and walkways are accessible, clean, and functioning, reporting issues to leadership.
• Greets customers during busy times, ensures they are connected to a sales consultant promptly, and demonstrates company technology to new customers to ensure they understand the basics and are encouraged to return.
• Inspects the back of the store regularly for cleanliness, security, and proper inventory placement. Assists with receiving inventory and stocking the back of house according to store standards.
• Helps leadership with weekly cycle counts and looks for opportunities to improve the store count process.
• Follows current processes and procedures, suggesting improvements to enhance customer and store experiences.
• Adapts quickly to store management priorities, demonstrating professionalism and integrity.
• Capable of carrying and lifting up to 25 pounds, standing and moving around the store constantly.
• Maintains regular, punctual attendance. Willing to work nights, weekends, variable schedules, and overtime as needed.
• Performs other duties as assigned.

Employee Expectations

• Understand and adhere to our Operating Principles.
• Own the customer experience, putting customers first and promoting seamless digital options.
• Be enthusiastic about learning and advocating for our technology and products.
• Work effectively as part of a team and be open to new ideas.
• Participate actively in the Net Promoter System, providing feedback and helping improve customer satisfaction.
• Drive results and support company growth.
• Promote inclusion and diversity.
• Act ethically and responsibly for the benefit of customers, colleagues, investors, and communities.

Disclaimer

• This overview indicates the general nature and level of work for this role. It is not exhaustive of all duties, responsibilities, and qualifications.

Comcast is an equal opportunity employer. We consider all qualified applicants regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or other protected categories.

Skills

Customer-Focused, Workplace Organization, Teamwork, Self Motivation, Communication, Resilience, Professional Integrity

Salary

Base Pay: $17.00 per hour

The application window is 30 days from the posting date, subject to change based on applicant volume.

Base pay is part of the Total Rewards package, which may include commissions, bonuses, and comprehensive benefits designed to support employees physically, financially, and emotionally.

Education & Experience

High School Diploma / GED

0-2 Years Relevant Work Experience