Xfinity Retail Sales Consultant

Blueface Ltd; Washington (District of Columbia); On-site; Full time

Job summary

An established industry player is seeking a Retail Sales Consultant to join their dynamic team. This role involves engaging directly with customers, understanding their needs, and offering tailored solutions. You'll be part of a company that values innovation and teamwork, providing you with the opportunity to excel in a fast-paced retail environment. With a strong emphasis on customer satisfaction and a culture of support, this position offers extensive training and benefits, ensuring you have the tools to succeed. If you're passionate about technology and customer service, this is the perfect opportunity to advance your career and make a difference.

Benefits

Medical, Dental, and Vision coverage

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K Savings Plan with matching

Qualifications

• 2-5 years of related experience, preferably in retail sales.
• Ability to work flexible schedules including evenings and weekends.

Responsibilities

• Provide outstanding customer service and evaluate product needs.
• Act as a brand ambassador for Comcast/Xfinity products.
• Maintain detailed sales product knowledge and contribute to a fun environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or equivalent

Job description

Xfinity Retail Sales Consultant page is loaded

Xfinity Retail Sales Consultant

Apply locations WA - Auburn, 1186 Outlet Collection Dr SW - Retail XFR3652 time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 6, 2025 (30+ days left to apply) job requisition id R409903 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

$25.69+ Hourly (Salary is $18.00 Base + Targeted Commission)

Who we are:

• Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
• For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
• Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List

At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.

Job Description

What you will be doing:

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of!

We are hiring immediately. Join Comcast and be a Part of Something Big.

Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

What you will need to have:

• High School Diploma or equivalent
• Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
• Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Ability to work in alternate stores outside of the home base store.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Perks and benefits:

Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.

• We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching.
• …and much more

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills:

Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Compensation:

Base Pay: $18.00 Total Target Compensation (Base Pay plus Targeted Commission): $25.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education:

High School Diploma / GED (Required)

Certifications: (if applicable)

Relevant Work Experience:

2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About Us

At Comcast, you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.