Xfinity Retail Sales Consultant

Comcast Business; Fayetteville (GA); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Day-One benefits

Medical, Dental, and Vision coverage

401K matching

Paid Time Off

Tuition reimbursement

Résumé du poste

Comcast Xfinity in Fayetteville, GA is hiring a retail sales associate. You will greet customers, explain product features, and help them choose the right services while delivering excellent service.

This role requires a high school diploma, flexibility for evenings and weekends, and strong communication. You will stay informed on Comcast products and promotions, work to meet sales goals, and contribute to a positive store environment.

Qualifications

• High School Diploma or equivalent.
• Flexibility to work evenings, weekends and holidays as needed.
• Willingness to learn about Comcast/Xfinity products.

Responsabilités

• Engage customers with enthusiasm and explain product features.
• Provide outstanding customer service on every interaction.
• Meet or exceed sales targets through effective follow-up.
• Help customers interpret bills and upgrade services.
• Answer questions and process general service requests.
• Act as brand ambassador for Comcast/Xfinity products.
• Maintain product knowledge and competitive insights.
• Contribute to a fun, competitive store environment.
• Adhere to store policies for a professional environment.

Connaissances

Customer service

Sales

Product knowledge

Upselling

Brand ambassador

Formation

High School Diploma or equivalent

Description du poste

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Bring your energy, curiosity, and passion; we'll give you the tools to build a rewarding retail career with Comcast Xfinity.
At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.

Job Description

Location

96 Pavilion Way, Suite 23-A, Fayetteville, GA

What you will be doing

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of!

Join Comcast and be a Part Of Something Big.

What you will need to have

• High School Diploma or equivalent
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Perks and benefits

Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.

• We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full-Time employees), Paid Time Off, and a 401K Savings Plan - with up to 6% dollar-to-dollar matching…and much more

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for