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Overview
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
Responsibilities
X-ray Technician Duties
- Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam
- Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety
- Use radiation safety measures and protection devices to ensure safety of patients and team members
- Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director
- Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR. Follow documentation procedures and complete required documentation related to patient x-ray visit.
- Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures
Medical Support Specialist Duties
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
- Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
- Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
- Assist providers during examination and treatment
- Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
- Prepare and assist clinician with procedure set up and injury care
- Apply bandages, dressings and splints as ordered by the treating clinician
- Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
- Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
- Maintain supplies, clean rooms and equipment, and stock exam rooms
- Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
- Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
- In partnership with center leadership, assist with patient flow and volume
- Keep patients informed of expected wait times during all aspects of the center visit
- Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
- Ensure accuracy in documentation
- Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
- Follow HIPAA guidelines and safety rules
- Attend center staff meetings or huddles as required
- Assist in maintaining a neat, clean, and orderly appearance throughout the facility
- Complete any applicable training including but not limited to clinical competency training that occurs monthly.
Qualifications
- High school graduate or GED equivalent
- Certifications and/or Licenses: Completion of state approved Limited Scope Technician certificate program and license by the state in which employed, if applicable.
- CPR/First Aid Certification
Job-Related Experience
- At least six months or more of medical assistant experience with knowledge of medical procedures and terminology
- At least six months of demonstrated experience in X-Ray and familiarity with routine medical procedures
- Knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.
Job-Related Skills/Competencies
- Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems logically, explore alternatives, and propose solutions
- Outstanding customer service skills with professionalism
- Ability to handle sensitive and confidential information (including HIPAA and PHI) in accordance with laws and policies
- Effective verbal and written communication skills
- Teamwork focus and ability to maintain relationships at all levels
- Participation in ongoing training and certification requirements
- Intermediate knowledge of Microsoft Office (Word, Excel, Outlook)
Additional Data
- Benefits include 401(k) with employer match, medical, vision, dental, telehealth, life & disability insurance, paid time off, tuition reimbursement, and more.
- Position salary range: $23.13 to $30.07 hourly, based on experience, location, and seniority.
- Application instructions: External candidates apply at concentra.com/careers; current employees via internal portal.
- This role is eligible for various bonuses and benefits.
This position requires access to confidential information, demanding discretion and secure management.
We are committed to providing reasonable accommodations for individuals with disabilities during the application and employment process. Please contact us for assistance.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Health Care Provider
- Industries: Hospitals and Health Care