Wx Field Manager (CT)

HomeWorks Energy, Inc.; New Haven (CT); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Paid training

401k Retirement Plan with match

PTO with accrual schedule

Employee Assistance Program

Job summary

HomeWorks Energy in Connecticut is hiring a Field Manager to oversee 10-20 trucks and daily field operations, ensuring safety, quality and timely service for customers. You will supervise crews, coordinate with the Branch Manager, perform site visits, and support the service team to meet production goals.

The position is full-time with salary between $85,000 and $105,000 plus potential up to 15% discretionary bonus.

Qualifications

• Requires a high school diploma or equivalent.
• Completion of HomeWorks university training.
• Crew Lead and Lead Safe certifications a plus.
• Obtain OSHA 30 certification.
• 2+ years of Energize CT install experience or equivalent.
• Proficient with Microsoft Office Suite and CRM software.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Requires proficiency in reading, writing, and communicating in English.

Responsibilities

• Manage and support the team.
• Assist Branch Manager in morning operations.
• Conduct site visits as booked by the customer service team.
• Conduct surprise site visits on the crews and conduct safety inspections.
• Work with Quality Assurance Supervisor on running day to day operations.
• Interface with program inspectors and work with them on real team issues.
• Stand permit inspections when required.
• Update Customer Relationship Management (CRM) with correct job information.
• Update the customer service team on current issues that need to be addressed.
• Work with the invoicing team and correct any invoices that have failed QC.
• Perform additional tasks as required.

Skills

Team supervision

Customer experience

Safety compliance

English communication

Time management

Education

High school diploma or equivalent

OSHA 30 certification

HomeWorks university training

Crew Lead certification

Lead Safe certifications

Energize CT install experience

Tools

CRM software

Microsoft Office Suite

Job description

Career Opportunities with Homeworks Energy

A great place to work.

Current job opportunities are posted here as they become available.

Position Type:

Full-time, salary position that is eligible for performance bonuses.

Job Summary:

The Field Manager is responsible for managing 10-20 trucks and the day-to-day operations in the field, ensuring adherence to safety protocols, great customer experience, and production.

Essential Functions:

The Essential Functions are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

• Team Supervision:
  • Manage and support the team.
  • Assist Branch Manager in morning operations.
  • Conduct site visits as booked by the customer service team.
  • Conduct surprise site visits on the crews and conduct safety inspections.
  • Work with Quality Assurance Supervisor on running day to day operations.
  • Interface with program inspectors and work with them on real team issues.
  • Stand permit inspections when required.
• Quality Assurance and Compliance:
  • Ensure crews are up to date with all Energize CT rules and regulations.
  • Do checks to ensure that testing equipment is in good working order.
  • Provide feedback to Crew Leads on quality issues that come up.
• Administrative:
  • Update Customer Relationship Management (CRM) with correct job information.
  • Update the customer service team on current issues that need to be addressed.
  • Work with the invoicing team and correct any invoices that have failed QC.
• Perform additional tasks as required.

Education & Experience:

• Requires a high school diploma or equivalent.
• Completion of HomeWorks university training.
• Crew Lead and Lead Safe certifications a plus.
• Obtain OSHA 30 certification.
• 2+ years of Energize CT install experience or equivalent.
• Proficient with Microsoft Office Suite and Customer Relationship Management (CRM) software.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Requires proficiency in reading, writing, and communicating in English.
• Health Insurance
• Vision Insurance
• Paid training
• 401k Retirement Plan with match
• PTO with accrual schedule
• Employee Assistance Program

Supervisory Responsibilities:

This is a supervisory role that may include overseeing and managing a team or department.

Work Environment: (will have exposure to all environments listed)

• Warehouse Environment: This position is based in a warehouse, which serves as a base for many of our operations and includes equipment and material storage areas.
• Customer settings: This position is based in customer settings and will require work in and out of doors, including in attics, basements, small-confined spaces, and rooftops.

Physical Demands:

• This job may require travel in a personal or company-provided vehicle.
• While performing the duties of the job, the employee is regularly required to stand, bend, crawl, or kneel in confined spaces. The employee may be required to lift up to 60 pounds, and must be able to climb ladders, enter crawl spaces, and move up and down stairs safely.

Equal Opportunity Employer:

At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration. As an Equal Opportunity Employer, we do not discriminate against race, color, religion, national origin, sex, age, gender identity, or expression, sexual orientation, physical or mental disability, veteran status, or any other applicable characteristics. All employment decisions are based on qualifications, skills, and experiences needed to successfully perform the job.

Compensation:

$85,000 - $105,000 Annual Salary + potential for up to 15% discretionary annual bonus