WUP Compliance Technician (0022) (Hybrid)
Southwest Florida Water Management District
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Benefits offered by this job
Job summary
The Southwest Florida Water Management District is hiring for the Water Use Permit (WUP) Compliance Technician within the Water Use Compliance team. This hybrid position requires on-site work in Florida with some remote time, supporting permit data submittals, responding to calls, and ensuring permits meet quality standards.
The District offers a comprehensive benefits package and a starting compensation structure across Technician levels with opportunities for pay progression.
Qualifications
- High School Diploma or equivalent or higher.
- Valid driver’s license required.
- Two (2) years related experience for Technician 2; Four (4) years for Technician 3; Five (5) years for Technician 4; Six (6) years for Technician 5.
Responsibilities
- Oversee and monitor Water Use Permits to ensure compliance requirements are met.
- Assist permittees with routine permit maintenance and data submittal.
- Respond to Demand Management phone calls and take public complaints.
- Process letters for violations.
- Quality assurance for all issued water permits to confirm correct report coding.
- Review meter accuracy tests and handle aspects of Special Conditions on Water Use Permits.
Skills
Education
Job description
Help protect one of Florida’s most vital resources — water — with a career at the Southwest Florida Water Management District (District).
The District is a government agency whose mission is to protect water resources, minimize flood risks, and ensure the public’s water needs are met. We serve a population of nearly 6 million people in west-central Florida as directed by state law.
Support the District’s Water Use Permit (WUP) Bureau managing multiple tasks and priorities in fast-paced, team-oriented environment. As part of the Water Use Compliance team, the WUP Compliance Technician is responsible for assisting permittees with data submittals, respond to Demand Management calls and ensure permits issued meet established quality standards. This opportunity offers an ability to make an impact on the organization and provides flexibility and a true work-life balance.
Help protect one of Florida’s most vital resources — water — with a career at the Southwest Florida Water Management District (District).
The District is a government agency whose mission is to protect water resources, minimize flood risks, and ensure the public’s water needs are met. We serve a population of nearly 6 million people in west-central Florida as directed by state law.
Support the District’s Water Use Permit (WUP) Bureau managing multiple tasks and priorities in fast-paced, team-oriented environment. As part of the Water Use Compliance team, the WUP Compliance Technician is responsible for assisting permittees with data submittals, respond to Demand Management calls and ensure permits issued meet established quality standards. This opportunity offers an ability to make an impact on the organization and provides flexibility and a true work-life balance.
The District supports employees who prefer flexible schedule or a remote work schedule so that they can enjoy their time outside of the District through work-life balance. This role is considered hybrid, which means the employee will be required to come on-site and work a portion of their time remotely (must live in Florida). Come build a career that is challenging, fulfilling, and helps support the District’s mission to protect Florida’s water resources.
- Florida Retirement System (FRS) District Total Contribution 14.03%
- 9 paid holidays (+ 1 floating holiday)
- Generous vacation and sick leave
- Paid Parental Leave, including Maternity, Bonding and Family Supportive Work Program
- Medical and dental insurance (91- 97% District paid)
- Vision insurance
- Deferred Compensation Program
- Basic and voluntary life and AD&D insurance
- Long-term disability (District Paid)
- Prescription drug coverage & mail order program
- Health savings & flexible spending accounts
- Flexible schedule for work-life balance
- Legal and Identity Theft protection
- Wellness program
- Public service loan forgiveness qualified employer
- Tuition reimbursement ($5,250/year)
- State adoption benefit qualified employer
- Employee Assistance Program (EAP)
- Transfer in years of service for other public sector work – towards the FRS program and sick time
The starting salary range for the Business Process Technician position reflects the minimum to 25.1% of the compensation. The starting salary will be based on the education and experience of the successful candidate. The District conducts annual performance evaluations that may award applicable pay increases based on positive employee performance.
- Oversee and monitor Water Use Permits to ensure compliance requirements are met
- Assist permittees with routine permit maintenance and data submittal
- Respond to Demand Management phone calls and take public complaints
- Process letters for violations
- Quality assurance for all issued water permits to confirm correct report coding
- Review meter accuracy tests and handle aspects of Special Conditions on Water Use Permits
- Scan documents received related to Permit Compliance
Employee works in a standard office environment. Occasional travel usually during the workday is required. Performs continuous repetitive tasks (to include keyboarding) with one or both hands. Occasionally lifts and carries objects up to 10 pounds. Occasionally requires bending and reaching above shoulder level. May spend time out in the field in remote areas. Possible travel to other offices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee may be subject to call‑in outside of regularly scheduled work hours, or required to be on call, including on nights, weekends or holidays, to respond to emergency management activities or other incidents requiring rapid response in support of District operations.
- High School Diploma or equivalent (or higher)
- Valid driver’s license
- High School Diploma or equivalent and Two (2) years related experience
- Valid driver’s license
- High School Diploma or equivalent and Four (4) years related experience
- Valid driver’s license
- Associate's degree, or higher and Five (5) years related work experience OR High School Diploma and Seven (7) years related work experience
- Valid driver’s license
- Bachelors degree (or higher) and Six (6) years related work experience OR Associate's degree (or higher) and Eight (8) years related work experience OR High School diploma and Ten (10) years related work experience.
- Valid driver’s license
The District will determine eligibility for employment solely from the information provided on a District employment application. All applicants are required to complete, in full, the District employment application. Incomplete applications will not be considered. A resume will not be considered as a substitute for the required District application for the purpose of qualification. Applicants who are within 30 days of graduation, if selected are not allowed to start until all minimum qualifications are met.
The primary work location for this position is out of the Tampa, FL office. This position is eligible for overtime for hours worked over 40 hours, in a week.
Yes. Some travel, using District vehicle, within District's coverage area.
The District is responsible for managing the water resources for west central Florida which includes approximately 10,000 square miles of territory spanning 16 counties and serving more than 6 million residents. Established in 1961 as a flood-protection agency, our objective is to meet the needs of current and future water users, protect and preserve our water resources, manage the water supply, protect water quality, and preserve water-related functions.
Equal Employment Opportunity/Veterans Preference/Drug-Free Workplace/Tobacco Free Campuses.
All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, or medical condition. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge and abilities, and the feasibility of any necessary job accommodation(s).
The Southwest Florida Water Management District (District) does not discriminate on the basis of disability in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the District to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources Office Chief, at 2379 Broad St., Brooksville, FL 34604-6899; telephone (352) 796-7211 or 1-800-423-1476 (FL only); or email ADACoordinator@WaterMatters.org. If you are hearing or speech impaired, please contact the agency using the Florida Relay Service, 1-800-955-8771 (TDD) or 1-800-955-8770 (Voice). In the event of a complaint, please follow the grievance procedure located at WaterMatters.org/ADA.
The District participates in E-Verify employment eligibility verification. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
The District does not sponsor applicants for work visas.
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