Writing Team Manager

Agilent Technologies; Dover (DE); Remote; USD 110,000 - 140,000; Full time

Job summary

Agilent Technologies Inc. is seeking a Writing Manager to lead the internal marketing Writing Team and govern content strategy to enhance the Agilent brand and SEO performance.

You will drive AI-enabled content initiatives, manage a global team of writers and editors, and partner with stakeholders across functions to deliver customer-centric, high-impact messaging.

Qualifications

• Bachelor's degree or equivalent required.
• 8+ years of related marketing experience.
• 1+ years leading people, projects or programs at entry level.
• Demonstrated leadership in implementing strategies, projects, and processes.
• Knowledge of AI tools and best practices for content generation.
• Awareness of SEO, AEO, and GEO best practices.
• Excellent organizational, planning and problem-solving skills.
• Ability to collaborate across multiple levels in a global, matrixed environment.
• Strong stakeholder and vendor relationship management.
• Ability to handle high pressure and workload.

Responsibilities

• Lead a team of writers, editors and terminologists.
• Manage the writing strategy; ensure on-time and on-budget content development.
• Support innovation to deliver customer-centric marketing content.
• Drive a Customer First mindset to meet strategic priorities.
• Implement a unified enterprise workflow for consistent processes and quality.
• Apply Agilent brand messaging to drive reputational excellence.
• Partner with SEO/AEO/GEO experts to optimize content for search and findability.
• Assess AI opportunities for writing and manage AI tools and platforms.
• Foster collaboration with stakeholders across worldwide teams to align resources.
• Drive continuous improvement in content development processes.
• Support terminology management as part of customer experience.
• Oversee branding and regulatory compliance activities.
• Lead people manager duties including hiring, performance, and coaching.

Skills

Leadership

Project management

English writing

SEO knowledge

Stakeholder management

AI tools awareness

Cross-functional collaboration

Organizational skills

Communication skills

Problem solving

Education

Bachelor's degree or equivalent

Tools

AI tools

SEO platforms

Job description

Job Description

We are looking for a talented, forward-looking, and customer-focused Writing Manager to lead our internal marketing Writing Team. This team is responsible for the successful development and delivery of written content designed to engage customers and enhance the reputation of the Agilent brand. The Writing Manager is responsible for the strategic direction, governance, and performance of the writing function; this includes optimization of content strategy, delivery of content co-created with partners and stakeholders to drive impactful SEO/AEO/GEO, and the effective implementation of AI and automation tools. This is an integral role in the evolution of marketing writing to promote a customer-centric, strategic, and data-driven approach to content creation. The position offers the opportunity to demonstrate leadership, people management, content marketing, and communication skills by leading a high-performance team dedicated to customer-centric content strategy and delivery, operational excellence, efficiency, agility, and enhanced customer experience.

The successful candidate should have proven management experience, exceptional English language skills, strong interpersonal and communication skills, project management expertise, and the proven ability to collaborate and engage with management and key stakeholders cross-functionally.

The Writing Manager will report to the Marketing Content, Channels, and Operations AVP.

Responsibilities

• Lead a team of talented writers, editors and terminologists
• Manage the writing strategy; ensure development of all written content elements on time and on budget
• Support innovation and creativity to ensure impactful marketing content delivery using a foundation of customer-centric content marketing
• Drive a "Customer First" mindset to meet customer needs and deliver on Agilent's strategic priorities
• Implement a one enterprise-level workflow to drive consistent processes and optimized quality
• Apply Agilent brand messaging to drive reputational excellence
• Partner with SEO/AEO/GEO experts to optimize content for search and findability
• Assess AI opportunities for writing applications and manage AI tools and platforms to deliver accessible, structured, well-researched content enhanced with the creativity and emotion of human-written content
• Foster a collaborative approach with stakeholders and partners and promote co-creation; work across worldwide teams in commercial marketing programs, segments, and divisions to understand business strategies and align team resources to ensure effective outcomes
• Cultivate continuous improvement to drive effectiveness of written content development processes, implementing corrective actions as required, to ensure the delivery of outcomes in line with business and management expectations
• Support terminology management as part of customers' experience
• Manage M&A marketing rebranding activities to reflect the Agilent brand
• Support regulatory compliance
• Oversee all people manager-related duties such as hiring, performance evaluation and management, expense, and contract approvals; identify training and coaching needs to ensure continuous improvement and operational excellence
• Ensure that Agilent Corporate standard business processes are strictly followed by employees, partners, and vendors

Qualifications

• Bachelor's or equivalent
• 8+ years of related experience in marketing
• 1+ years experience formally or informally leading people, projects and/or programs for entry to this level
• Demonstrated management and leadership skills in the implementation of functional strategies, projects, technologies and processes
• Knowledge of AI tools and best practices for content generation
• Awareness of SEO, AEO, and GEO best practices
• Excellent organization, planning, problem solving and process management/improvement skills
• Demonstrated ability to collaborate effectively throughout multiple hierarchical levels in an international, matrixed, business environment
• Demonstrated ability to develop and maintain strong stakeholder partnerships and external vendor and agency relationships
• Ability to deal with high pressure, visibility, and workload
• Good knowledge of Agilent product areas, markets, and market dynamics, and understanding of the industry sales process and customers' buying influences
• Outstanding written and oral English communication skills
• Flexibility to support a global organization, including participation in meetings outside of traditional 9:00 a.m. to 5:00 p.m. working hours as business needs require

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required

Occasional

Shift

Day

Duration

No End Date

Job Function

Marketing