Wraparound Services Specialist

Childrens Home Society of Florida; Town of Florida, Northern (NY, KY); Hybrid; USD 48,000 - 60,000; Full time

Job summary

Children's Home Society of Florida (CHS) is seeking a Wraparound Services Specialist to coordinate and oversee services for individuals and families. You will contribute to CHS's high-performance culture by delivering proactive behavioral health, case management, and community solutions across Florida.

The role involves identifying client needs, facilitating Family Team Conferences, maintaining collaboration with schools and providers, and ensuring timely documentation and service authorization.

Qualifications

• Bachelor's degree in social work or related field required.
• Ability to become Targeted Case Manager within six months.
• Two+ years experience in behavioral health or child welfare.
• Experience with wraparound or in-home services preferred.

Responsibilities

• Identify and access client and family needs and coordinate services.
• Coordinate Family Team Conferences and develop appropriate plans.
• Maintain regular contact with families, schools, and providers.
• Oversee services with a strength-based, customized approach.
• Provide in-home services and crisis support as needed.
• Ensure documentation, billing, and authorization are completed.

Skills

Assessment skills

Verbal & written communication

MS Office proficiency

Education

Bachelor's Degree in Social Work

Targeted Case Manager certification within six months

Tools

Case management software

Job description

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Wraparound Services Specialist coordinates and oversees necessary services and treatments for individuals and families. Overall, the Wraparound Services Specialist contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

• Make an impact in your community and become a part of Florida's history !
• Growth and professional development opportunities

1. Identify and access client and family needs. As appropriate to the program, assistance may include direct service, case management or intensive in-home family preservation/reunification services.

• Coordinate and facilitate Family Team Conferences in order to achieve consensus among family and other participants in developing an appropriate plan based on the needs of the families and to oversee compliance with Wraparound services, values and standards.
• Assess the youth and family’s strengths and needs and promote strategy development with assistance from the team members.
• Maintain regular contact with clients’ family members, school personnel (Guidance counselors, principals, SAFE Coordinators, school social workers), case managers, care coordinators and other mental health providers.
• Coordinate and advocate for services with other professionals and para-professionals.
• Work with the client's family to address issues related to the client's plan of care.
• Foster and maintain professional relations with family members, care managers, providers. Arrange for transportation of clients to appointments as needed.
• Document and maintain clinical records, complete billing, track outcomes and progress and complete all documentation related to authorization of services.

Service Delivery and Treatment:

• Oversee services, ensure treatment is delivered from a strength-based framework and customized in order to meet individualized needs of consumers.
• Provide case management services (information, plan referral and linkages) as needed.
• Monitor the appropriateness of services to the client.
• Attend staffing on behalf of the client so that the needs of the client are being addressed fully (schools, clinical, etc.).
• Participate in clinical review of client for services and enhanced placement when appropriate.
• Provide or secure support and crisis/emergency services for the youth and family including being available 24/7 one week per month for on-call support.
• Maintain a valid Florida driver’s license, up-to-date auto insurance coverage, and a working private vehicle as required by contract or agency standards.
• Oversee utilization management through authorization and monitoring of resources, including agency and community, to meet clients’ needs with fiscal efficiency.

Intensive In-home Family Preservation/Reunification:

• May assess the needs of children and families to include child safety factors and family functioning.
• May conduct in-home case coordination and counseling visits to clients and families at the frequency and intensity consistent with their higher level of need, with a limited caseload size.
• May provide in-home services such case coordination activities, including case planning and implementation; training, education and skill building activities; and, referral and coordination for specialized services such as mental health, domestic violence and substance abuse.

2. Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Bachelors Degree in Social Work or Human Service related field.
• Ability to become certified as a Targeted Case Manager within six months of service, if required by contract.

Experience:

• Two years or more experience working with behavioral health/child welfare/juvenile justice and severely emotionally disturbed children.
• Experience working with strength based wraparound services or in home services, preferred.

Knowledge, Skills and Abilities

Knowledge of

• FAMILY/SOCIAL SERVICES | CHILDWELFARE | COMMUNITY RESOURCES

Skills and proficiency in:

• Assessment skills and intervention strategies.
• Strong verbal and written communication skills.
• Computer systems and MS Office, including Word, Excel and Outlook

Ability to:

• Commit to providing high customer satisfaction with positive service delivery results.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.
• Make home visits and to work flexible hours as required.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Demonstrate the behaviors of our CHS Common Bond Values.

Together, good can be done.

Travel Required

Yes . Countywide

Equal Opportunity Employer
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