Wound Care Registrar

Intermountain Healthcare Inc.; Park City (UT); On-site; USD 25,000 - 33,000; Full time

Job summary

Intermountain Health Heber Valley Hospital, Park City, UT is seeking a Patient Registration professional to capture patient demographics, insurance, and admission data for billing and regulatory purposes. You will interact with patients to verify information and explain documents.

This role requires strong customer service, negotiation, and keyboarding skills, with emphasis on accurate data entry in EPIC and effective communication with patients and representatives.

Qualifications

• 1 year customer service experience within the last five years.
• 1 year negotiation or collection experience within the last three years.
• Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions.
• Experience in keyboarding and computer skills.
• Demonstrated excellent interpersonal relations and communication skills.

Responsibilities

• Registers patients with complete demographic, financial, and clinical information.
• Interacts with patients/representatives to gather and verify information.
• Inputs data into the system for billing, reporting, and regulatory purposes.
• Explains legal documents in regulatory terms.
• Discusses insurance benefits, costs, and financial assistance needs with patients.
• Communicates wait times and assists with way-finding.
• Verifies patient identity and scans documents as appropriate.

Skills

Customer service

Negotiation

Time management

Interpersonal skills

Keyboarding

Tools

EPIC

Job description

Job Description

Responsible for registering patients in multiple service lines all necessary demographic, financial, and clinical information from the patient or representative. Schedule - Open Monday - Friday business hours closed on Thursday

Job Essentials

• Verifies accuracy of EMPI link and identifies and reports possible Identity Theft.
• Interacts with patient/representative to gather and/or verify needed registration information.
• Inputs patient demographic, insurance, and essential admission information into a database for appropriate billing, reporting and analysis by facility, corporate, state and federal agencies to be performed.
• Comprehends and provides explanation of legal documents in accordance to regulatory requirements.
• Articulates billing process information and provides way-finding as needed.
• Holds financial discussions with patients or representatives including insurance benefits, cost estimation, financial obligation, and identifying financial assistance needs.
• Communicates effectively to patients and representatives regarding wait times.
• Verifies Patient Identity and scans documents as appropriate.

Minimum Qualifications

• One year customer service experience within the last five years.
• One year negotiation or collection experience within the last three years.
• Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions.
• Experience in keyboarding and computer skills.
• Demonstrated excellent interpersonal relations and communication skills.

Preferred Qualifications

• Bi-lingual Spanish speaking.
• Knowledge of medical and insurance terminology
• One year data entry or clerical experience in a medical office setting within the last three years.
• Strong experience using EPIC
• Interact with others requiring the employee to communicate information.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

Intermountain Health Heber Valley Hospital, Intermountain Health Park City Hospital

Work City:

Park City

Work State:

Utah

Scheduled Weekly Hours:

40

Salary

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

Benefits

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Equal Opportunity Employer

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Artificial Intelligence Statement

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

Closing Statement

All positions subject to close without notice.