Wound Care & Hyperbaric Services Manager

Intermountain Health; Memphis (TN); On-site; USD 61,000 - 95,000; Full time

Job summary

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking a local operations leader for wound, skin, ostomy and hyperbaric services. You will manage day-to-day operations across multiple locations and drive budgets, quality initiatives and staff development.

You will collaborate with care-site leadership and multidisciplinary teams to deliver high-value care. Strong budget experience and a track record in quality improvement are expected in this senior role.

Qualifications

• Bachelor's degree or leadership equivalent experience.
• Experience in budget management.
• Ability to develop strong team dynamics in customer-based environments.

Responsibilities

• Coordinate performance and compliance with patient safety initiatives and regulatory bodies.
• Collaborate with provider leadership to develop department strategies that align with Enterprise, Region, Caresite and Shared Services.
• Lead the achievement of goals and implement action plans to improve performance.
• Demonstrate cost-effective use of resources to meet department financial performance goals.
• Develop and submit operating and capital budget requests.
• Participate in interdisciplinary committees throughout the organization.
• Create a culture for caregivers that supports efficient, safe, effective, and compassionate care.
• Hold caregivers accountable for outcomes using patient satisfaction metrics and national benchmarks.
• Serve as a liaison for providers in the department and medical group leadership.
• Manage department human resources including hiring, performance reviews, staff development/education, retention, conflict resolution, corrective actions, and terminations.
• Ensure documentation and maintenance of caregiver competency and necessary training.
• Provide communication to caregivers and providers through rounding, huddles, staff meetings and other forms of communication.
• Resolve customer service concerns.
• Ensure facility is in good working order and that equipment is functioning properly.

Skills

Hiring

Human Resources (HR)

Patient Services

Patient Safety

Patient Satisfaction

Payroll

Taking Initiative

Strategic

Quality Improvement

Education

Bachelor's degree or leadership equivalent experience

Bachelor's degree in medical field or healthcare administration

Job description

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking a local operations leader for wound, skin, ostomy and hyperbaric services. You will manage day-to-day operations across multiple locations and drive budgets, quality initiatives and staff development.

You will collaborate with care-site leadership and multidisciplinary teams to deliver high-value care. Strong budget experience and a track record in quality improvement are expected in this senior role.