World‑Class Auto Service Advisor

pagemployeejobboard; Darien (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Land Rover Darien is seeking a Service Advisor to serve as the liaison between customers and the service department. You will schedule appointments, review service history, and communicate maintenance needs and cost estimates to customers.

The role emphasizes delivering an exceptional customer experience in a fast-paced automotive environment, with opportunities for growth within a Penske Automotive Group dealership.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a service department preferred.
• Excellent customer service and communication skills.

Responsibilities

• Schedule appointments and manage service intake.
• Review vehicle history and relay information to customers.
• Provide accurate cost estimates and explain maintenance needs.

Skills

Customer service

Communication

Teamwork

Organizational skills

Automotive knowledge

Education

High school diploma

Service department experience (preferred)

Tools

CRM software

Estimate tools

Job description

Land Rover Darien is seeking a Service Advisor to serve as the liaison between customers and the service department. You will schedule appointments, review service history, and communicate maintenance needs and cost estimates to customers.

The role emphasizes delivering an exceptional customer experience in a fast-paced automotive environment, with opportunities for growth within a Penske Automotive Group dealership.