Workspace Assistant

FanDuel; New York (NY); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid holidays

PTO / Sick leave

Job summary

FanDuel is seeking a Reception / Workspace Assistant to create a welcoming front-of-house atmosphere and support employee-facing services. You will ensure a positive office experience and assist with daily operations, events, and visitor coordination.

As part of the Workspace team, you will help maintain a high-touch service standard and support business needs with proactive communication and attention to detail.

Qualifications

• Minimum 1 year of front desk, concierge, customer service or hospitality experience preferred.
• Positive and upbeat attitude with a problem-solving approach to work.
• Stellar time-management skills with ability to prioritize tasks in a changing environment.
• Good written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office – Excel, Outlook and PowerPoint.

Responsibilities

• Provide coordination and support for delivery of Workspace Services.
• On-site event support and vendor coordination.
• Assist with meeting setup, furniture resets, and delivery of equipment.
• Maintain and communicate the local events calendar.
• Greet employees and coordinate visitor experiences.
• Submit work orders and help address facility issues as needed.

Skills

Front desk experience

Customer service

Event coordination

Time management

Communication

Attention to detail

Office software

Tools

Microsoft Office

Job description

THE POSITION

THE POSITION Our roster has an opening with your name on it The Reception / Workspace Assistant role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate, and service leader. The FanDuel Workspace team strives to deliver a world-class workplace experience through high-touch services and world-class customer support delivered by employees like the Workspace Assistant. In this role, you would provide experience services and reception support to increase individual well-being, personal productivity, and organizational effectiveness. As part of a “front-of-house” team, the Workspace Assistant is responsible for creating a supportive and comfortable atmosphere by welcoming visitors and supporting all employee-facing services. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN

Everyone on our team has a part to play. Provides coordination and support for delivery of Workspace Services. On-site Event Support. Sourcing venue, vendors, caterers, and event support services. Participates in local event committee contributing event ideas and in support of global event coordination. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. Maintains and communicates the local events calendar. Greets employees and coordinates visitor experience. Maintains awareness, upkeep, and operation of the workspace via daily/semi-hourly walkthroughs. Executes office policies and procedures, and ensures they are being followed. Submits janitorial and maintenance work orders as needed and/or communicates with appropriate partners to address issues. Supports continuity among work teams by documenting and communicating actions, irregularities and continuing needs. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team). Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Updates calendars, schedules meetings, and books conference rooms. Receives, sorts and distributes daily mail/deliveries. Orders front office supplies and keeps inventory of stock. Performs other clerical front-of-house duties (such as filing and photocopying). Manages pantry inventory and resupplies throughout the day/week, attends to light pantry equipment maintenance, and keeps a safe and clean reception and kitchen.

THE STATS

• A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.
• Positive and upbeat attitude with a problem-solving approach to work.
• Should possess stellar time-management skills with the ability to prioritize tasks in a changing environment.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Good written and verbal communication skills.
• Utilize a high level of attention to detail as well as strong organizational skills.
• Proficient in Microsoft Office – Excel, Outlook and PowerPoint.
• Ability to be resourceful and proactive when issues arise.
• Ability to work flexible work schedules based on office needs.
• Ability to work requiring significant walking or through other means of mobility.
• Ability to work in a standing position for long periods of time.
• Ability to reach, bend, stoop, push and/or pull and frequently lift up to 20 lbs. and occasionally lift/move up to 30 lbs.
• Able to contribute positively as part of a team, helping with various tasks as required.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS

We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.

We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards .

*Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law.

We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email [e-mail] .

The applicable hourly range for this position is $24.52 - $30.77 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand.

This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits.

This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.

This role includes paid personal time off and 14 paid company holidays.

FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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