Workplace Solutions Facilities Coordinator (PT)

Sophos Group; Pennsylvania; On-site; USD 60,000 - 80,000; Part time

Job summary

An innovative company is seeking a part-time Facilities Assistant to ensure smooth operations in their Cranberry Township office. This role involves managing office functionality, coordinating maintenance, and supporting the Workplace Solutions team. Ideal candidates will possess strong organizational and problem-solving skills, with a focus on customer service. Join a dynamic team that values diverse perspectives and fosters a collaborative environment. Enjoy flexible working arrangements while contributing to a workplace that prioritizes employee well-being and sustainability.

Benefits

Remote-first working model

Employee-led diversity and inclusion networks

Annual charity and fundraising initiatives

Global employee sustainability initiatives

Monthly wellbeing webinars and training

Qualifications

• 3 years of experience in Facilities or Building Management.
• Facilities Management certification is a plus.

Responsibilities

• Manage day-to-day office functionality and greet visitors.
• Coordinate maintenance schedules and stock supplies.
• Act as the main point of contact for office-related queries.

Skills

Organizational Skills

Problem-Solving Skills

Communication Skills

Customer Focus

Education

Facilities Management Certification (BOMA, IFMA)

3 years of Facilities or Building Management Experience

Job description

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Global Workplace Solutions is looking for a part-time (24 hours/week) Facilities Assistant in our Cranberry Township office to handle general reception tasks as well as coordinating maintenance on the Labs and Data Centers. The role will assist the Workplace Solutions Regional Manager and Cranberry Stakeholders to ensure the office is functioning efficiently. The ideal candidate will be a self-starter with the ability to work independently. The GWS department has the unique advantage of collaborating with all Sophos departments. As such, the GWS role presents an opportunity to showcase a whole range of skills to keep the Cranberry office running as efficiently as possible. Communication, organizational and problem-solving skills will be critical to the position.

What You Will Do

• Represent the Sophos Cranberry office as the main point of contact for everything related to the day-to-day office functionality, including greeting visitors and new hires, following up with staff, Facilities and Reception related queries, managing stationery, distributing access badges, tidying meeting rooms, and coordinating meetings.
• Track maintenance schedules and coordinate with the appropriate vendors to ensure preventative maintenance is completed for all Building and Lab infrastructure including UPS, HVAC, Fire Suppression, Generator and Physical Security. Engage on short notice when reactive maintenance is required.
• Stock the kitchen and order supplies to ensure food and drink are available each day for staff.
• Report into the Regional Facilities Manager and Assistant Regional Facilities Manager to support global initiatives related to Health and Safety and Environment.
• Coordinate logistics with local Engineering personnel to keep the loading dock organized for the large volume of incoming and outgoing shipments. Manage competing priorities by understanding the needs and communicating limitations.
• Act as point of contact with the Landlord of the building. Send out office-wide communications to keep staff informed of any relevant information.
• Manage incoming and outgoing mail to the office, informing staff of deliveries and distributing mail to relevant parties.

What You Will Bring

• Self-starter and ability to work independently.
• 3 years of demonstrated Facilities, Building Management or Workplace Solutions experience.
• Facilities Management certification (BOMA, IFMA, etc), or equivalent an asset.
• Excellent organizational skills to keep the office functioning to a very high standard.
• Ability to meet and exceed project timeline goals.
• Customer focused on building relationships with department leads, staff, building personnel and outside vendors.
• Attention to detail to ensure Security, Health, Safety and Environment are managed in accordance with Sophos company policies.
• A constant mind for improvement as to how we can better the workplace experience.
• Reliability as the main point of contact for the office.

This is a part-time role (24 hours/week) at $30/hour.

#Li-onsite

#li-JA1

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back –we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos