Workplace Services Coordinator

Smartsheet; Bellevue (KY); Remote; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401k match

Monthly stipend

PTO 15 days + Sick Time

Parental leave 24 weeks

Volunteer day

Udemy courses access

Smartsheet account

Teleworking options

Job summary

Smartsheet is seeking an Office Services professional based at our Bellevue, WA headquarters to support meeting services and Front Office operations. You will help with catering, room scheduling, and event setups while ensuring a smooth daily workflow across shared spaces.

The role emphasizes proactive organization, customer service excellence, and the ability to work both independently and as part of a team in a dynamic SaaS company.

Qualifications

• 3+ years of relevant experience.
• A passion for customer service.
• Excellent communication skills, both written and verbal.
• Able to interact at all levels with internal and external clients in a professional, thoughtful manner.
• Well-organized, ability to prioritize tasks, meet deadlines, and provide high-level of accuracy.
• Ability to work well both as member of a team and independently.
• Ability to maintain a flexible schedule.
• Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of time and ability to lift boxes or equipment up to 50 lbs. as needed.

Responsibilities

• Support meeting services, including catering order fulfillment, conference room scheduling, and meeting setups and breakdowns as required.
• Provide regular daily coverage for the Front Office during breaks, lunches and as otherwise needed.
• Maintain organization and cleanliness in shared spaces and storage areas.
• Manage supply inventories and place necessary orders.
• Assist in planning and supporting various office events.
• Coordinate facility repair, maintenance, and daily operations for assigned office space.
• Be a knowledgeable and helpful resource for our employee base and direct team, providing an outstanding employee experience in all interactions.
• Review calendars daily and solve conflicts, provide assistance for last minute meeting requests.
• Additional executive and office support as needed.

Skills

Customer service

Communication

Organization

Team player

Flexibility

Mobility

Job description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

successful candidate must be proactive, organized and flexible when faced with ambiguity. This position requires the ability to remain efficient while maintaining a high level of attention to detail. An independent and driven individual will thrive in this position. Smartsheet is a fast-growing, award-winning Collaborative Work Management SaaS company.

This role reports to the Manager of Workplace Services and is based at Smartsheet headquarters in Bellevue, WA.

You Will:

• Support meeting services, including catering order fulfillment, conference room scheduling, and meeting setups and breakdowns as required.
• Provide regular daily coverage for the Front Office during breaks, lunches and as otherwise needed.
• Maintain organization and cleanliness in shared spaces and storage areas.
• Manage supply inventories and place necessary orders.
• Assist in planning and supporting various office events.
• Coordinate facility repair, maintenance, and daily operations for assigned office space.
• Be a knowledgeable and helpful resource for our employee base and direct team, providing an outstanding employee experience in all interactions.
• Review calendars daily and solve conflicts, provide assistance for last minute meeting requests.
• Additional executive and office support as needed.

You Have:

• 3+ years of relevant experience
• A passion for customer service
• Excellent communication skills, both written and verbal
• Able to interact at all levels with internal and external clients in a professional, thoughtful manner
• Well-organized, ability to prioritize tasks, meet deadlines, and provide high-level of accuracy
• Ability to work well both as member of a team and independently
• Ability to maintain a flexible schedule
• Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of time and ability to lift boxes or equipment up to 50 lbs. as needed

Current US Perks & Benefits:

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• 15 days PTO, plus Sick Time Off
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$23—$29 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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