Workplace Operations Supervisor

HMM America; Irving (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays & vacation

Job summary

HMM America Shipping Agency in Irving, TX is seeking a Workplace Operations Supervisor to ensure smooth operation of U.S. headquarters and remote offices, overseeing facilities, workplace services, and administrative processes.

You will lead procurement, office moves, space optimization, vendor management, and employee experience initiatives, while maintaining safety and efficiency.

Qualifications

• Bachelor’s degree required in business or related field.
• Minimum 5 years in office operations or facilities management.
• Strong vendor negotiation and budgeting skills.

Responsibilities

• Develop and optimize administrative processes for U.S. headquarters and remote offices.
• Source, negotiate, and manage contracts with providers across North America.
• Lead procurement, office moves, and space optimization initiatives.
• Enhance employee experience and address workplace requests.
• Ensure safety, compliance, and incident reporting related to facilities.

Skills

Operational efficiency

Vendor negotiation

Budgeting

Problem solving

Multitasking

Attention to detail

Education

Bachelor’s degree in Business Administration, Operations Management, or related field

5+ years of experience in office management or facilities management

Job description

At HMM, we’re not just a global leader in integrated logistics and shipping—we’re shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry.

Why HMM?

• Impactful Work: Be part of a company that shapes the global supply chain while contributing to economic, environmental, and social growth. At HMM, you’ll have the opportunity to work with a company committed to being #1 in customer trust, employee satisfaction, and green shipping.
• Career Growth: We are dedicated to your development. With mentorship, cross‑department training, and career advancement opportunities, HMM invests in your success and professional growth.
• Collaborative Culture: Enjoy a dynamic work environment that fosters autonomy while providing continuous support and guidance from leadership to ensure your success and personal development.
• Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well‑being.
• Work‑Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work.

GENERAL POSITION OVERVIEW

The Workplace Operations Supervisor is responsible for ensuring the smooth, efficient, and professional operation of the U.S. headquarters and remote offices. This role oversees facilities management, workplace services, and administrative processes, creating a productive, safe, and well‑organized work environment that supports employees and business objectives. This position combines elements of office management, facilities coordination, and operational administration, requiring a proactive leader who can manage multiple priorities across locations.

ESSENTIAL JOB FUNCTIONS/DUTIES

• Administrative Operations: Develop, implement, and improve administrative processes and systems for U.S. headquarters, customer support centre, and remote sales offices. Manage office budgets, track expenses, and optimise operational costs. Oversee procurement of office supplies, equipment and services.
• Facilities & Workplace Management: Source, negotiate, and manage contracts with building management, external vendors and service providers across all nine North America locations. Plan and execute office moves, expansions and space optimisation initiatives. Maintain workplace standards, ensuring a clean, safe and functional environment.
• Employee Experience: Create a positive and engaging workplace environment that enhances employee productivity. Lead workplace initiatives, events and programmes that support company culture. Address employee requests and concerns related to the workplace.
• Risk & Compliance: Ensure adherence to workplace safety standards and emergency preparedness plans. Manage incident reporting and resolution related to facilities or administration. Support audits and compliance reviews as needed.
• Perform other duties as assigned.

QUALIFICATIONS: ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES

• Operational efficiency and process improvement
• Vendor negotiation and relationship management
• Budgeting and financial oversight
• Problem‑solving and decision‑making
• Multitasking and prioritisation in a dynamic environment
• Strong attention to detail and follow‑through

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent experience)
• 5+ years of experience in office management, workplace operations or facilities management

ENVIRONMENT / EQUIPMENT / PHYSICAL DEMANDS

• Work performed in an office environment where the noise level is moderate. Regularly required to stand, sit and walk around the office. Frequently required to work on a computer. Occasionally required to use force to lift, push and pull up to 20 pounds.
• Travel up to 15% may be required.

Join HMM and navigate the future of shipping and logistics, where you’ll grow alongside an industry leader committed to sustainability, innovation, and excellence.

About HMM America Shipping Agency

HMM is a leading global shipping company operating over 130 state‑of‑the‑art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customised supply chain solutions for dry, refrigerated and other specialised cargo. HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks and offices around the world. HMM is highly regarded as one of the world’s top integrated logistics companies with a commitment to operational excellence by its team of industry professionals and state‑of‑the‑art technology.

Additional Details

The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidised individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays and up to 10 vacation days and six sick days in the first year.

HMM provides equal employment opportunities without regard to race, colour, religion, sex, national origin, disability or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E‑Verify program.