Workplace Meeting and Events Specialist

JLL; Charlotte (NC); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision

Paid parental leave

Paid time off & holidays

Daily Pay

Job summary

JLL in Charlotte, NC is seeking a Workplace Meeting and Events Specialist to design and execute high-quality meetings and events for clients across multiple business lines. You will manage the full lifecycle from initial consultation to post-event feedback, building lasting relationships while maintaining JLL's hospitality standards.

You will coordinate with clients, vendors, and facilities staff to ensure flawless execution, while communicating effectively with stakeholders and delivering

Qualifications

• 1-3 years of experience in event planning, project management, hospitality, or related field.
• Excellent time management and verbal/written communication skills with the ability to communicate professionally at all organizational levels, including C-suite
• Exceptional customer service skills with a demonstrated passion for hospitality and ability to multi-task in a fast-paced environment
• Experience in budget planning with proven ability to deliver results within financial parameters
• Willingness and ability to travel as needed, with flexibility for some nights and weekends

Responsibilities

• Consult with clients to determine event needs including space requirements, AV and technical specifications, catering, and event support services
• Build and maintain strong relationships with stakeholders across business lines, conducting proactive outreach to identify and secure event opportunities
• Deliver high standards of care during events, exceeding client expectations with flawless execution
• Coordinate with vendors, facilities staff, and service providers for excellent coordination and minimal disruption
• Collect and coordinate feedback from stakeholders to improve services
• Stay aware of meeting trends and propose best practices to enhance delivery

Skills

Time management

Verbal & written communication

Customer service

Budgeting

Stakeholder engagement

Education

Bachelor's degree in Administration/Planning/Communication

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Meeting and Events Specialist

As an Professional, Facilities Management at JLL, you'll serve as a strategic partner to clients across multiple business lines, designing and executing exceptional meetings and events that drive business outcomes. This role combines consultative expertise with hands-on coordination, requiring you to understand client needs, anticipate requirements, and deliver seamless experiences. You'll manage the full event lifecycle-from initial client consultation through post-event feedback-while building lasting relationships with key stakeholders and maintaining JLL's reputation for hospitality excellence.

What your day-to-day will look like:

• Consult with clients to determine event needs including space requirements, physical set-up, AV and technical specifications, catering, and event support services
• Build and maintain strong relationships with stakeholders and key decision makers across business lines, conducting proactive outreach calls to identify and secure potential event opportunities
• Deliver high standards of care during events, consistently exceeding client expectations by anticipating needs and ensuring flawless execution
• Coordinate with vendors, facilities staff, and service providers to ensure excellent coordination and execution with minimal disruption to operations
• Collect and coordinate feedback from business line stakeholders and client attendees to integrate into continuous improvement initiatives
• Maintain active awareness of meeting and event trends, innovations, and opportunities, identifying and proposing best practices to enhance service delivery
• Complete all assigned tasks, projects, and reports with timely delivery based on established deadlines, following escalation and incident reporting procedures as needed

Required Qualifications:

• 1-3 years of experience in event planning, project management, hospitality, or related field
• Excellent time management and verbal/written communication skills with the ability to communicate professionally at all organizational levels, including C-suite
• Exceptional customer service skills with a demonstrated passion for hospitality and ability to multi-task in a fast-paced environment
• Experience in budget planning with proven ability to deliver results within financial parameters
• Willingness and ability to travel as needed, with flexibility for some nights and weekends

Preferred Qualifications:

• Bachelor's degree in Administration, Planning, Communication or related majors.
• Proven leadership skills with the ability to manage multiple priorities and deliver results under pressure
• Track record of initiative, integrity, and good judgment in professional settings
• Highly collaborative approach with strong interpersonal skills and ability to establish rapport quickly
• Proficient skills in Microsoft Office Suite
• Experience working across diverse business lines or in corporate environments

1030 Admiral Nelson Court Charlotte, NC 28262

Work Shift: Monday-Friday, 8:00 AM to 5:00 PM
Hybrid role but on Tuesday through Thursday onsite (or as needed by client)

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

On-site -Charlotte, NC

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (\"JLL\") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.