Workplace Location Services Analyst

Accenture; San Antonio (TX); On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid holidays

Job summary

Accenture in San Antonio, TX is seeking a Workplace Location Services Analyst to deliver location services with an emphasis on security and guest experience. Responsibilities include coordinating contractors, supporting workspace setup, A/V, catering, reception, and floor support across locations.

You will interact with client teams, solve routine problems, and maintain confidentiality while delivering high standards of service. Onsite role with evolving responsibilities in a dynamic environment.

Qualifications

• Minimum of 2 years of experience with customer service.
• Experience working in hospitality setting is preferred.
• Experience working in a facilities setting is preferred.
• Proficient in MS Office (Word, Excel, PPT, Teams).

Responsibilities

• Oversee daily contractor activities to ensure safety, quality, and adherence to standards.
• Analyze and resolve low-complexity issues; coordinate with peers and supervisors.
• Foster client engagement and build relationships with the client team through local activities and requests.
• Exercise independent judgment within guidelines to complete tasks and plans.

Skills

Customer service

Hospitality experience

Facilities experience

MS Office

Tools

MS Office

Job description

Location: San Antonio, TX (Onsite)

Acting as the true face of the firm, the Workplace Location Services Analyst will create an unparalleled experience for every guest that walks through the door, with a strong emphasis on security and customer service. Scope may include wide range of Workplace Solutions customer services activities, delivered at a location/across multiple locations. May include workspace set-up, A/V, catering, document, reception, floor support & other location services. Independently carry out routine tasks according to guidelines and/or under supervision

Key Responsibilities

• Daily oversight of contractors to ensure proper supervision, quality control, and adherence to standards.
• Requires analysis and solving of lower-complexity problems. Interaction is with peers within Accenture before updating supervisors.
• Provides enhanced collaboration and client engagement, build relationships with client team through local engagement activities and internal team requests.
• Authority (Power to influence or complete assignments independently, and ability to make decisions, as measured by latitude to devise work products or plans, reliance on instruction.

Basic Qualifications

• Minimum of 2 years of experience with customer service

Preferred Skills

• Experience working in hospitality setting
• Experience working in a facilities setting
• Experience with MS Office (Word, Excel, PPT, Teams)

Professional Skills

• Must have Critical thinking skills.
• Problem solving skills Knowledge
• Proven ability to work independently and as a team member.
• Good communication skills (written and oral) Good organizational, multi—tasking and time management skills.
• Highly responsive, flexible and adaptable
• Proactive thinker/action
• Passionate about customer service.
• High level of professionalism. Demonstrated leadership in professional setting.
• Demonstrated teamwork and collaboration in a professional setting.
• Ability to work with highly confidential material and maintain confidentiality.
• Comfortable with technology.
• Seeks out challenges and opportunities to grow

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 09/19/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Hourly Salary Range

California $23.13 to $49.57

Cleveland $21.39 to $39.66

Colorado $23.13 to $42.84

District of Columbia $24.62 to $45.63

Illinois $21.39 to $42.84

Maine $19.66 to $36.49

Maryland $23.13 to $42.84

Massachusetts $23.13 to $45.63

Minnesota $23.13 to $42.84

New York $21.39 to $49.57

New Jersey $24.62 to $49.57

Virginia $21.39 to $45.63

Washington $24.62 to $45.63

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Equal Employment Opportunity Statement

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Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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