Workplace Experience Specialist

Gomotive; Nashville (TN); On-site; USD 34,440 - 46,838; Full time

Benefits offered by this job

Health benefits

Dental care

Vision care

Paid time off

Disability coverage

Life insurance

401k contribution

Job summary

Motive, based in Nashville, is seeking an outstanding Workplace Experience Specialist to run the office and foster connection. This in-office role reports to the Senior Workplace Experience Manager and involves day-to-day operations, events, and culture initiatives.

You will manage facilities, safety, security, and service, while partnering with HR, Engineering, Accounting and Sales on special projects. Strong customer service, project management, and a creative, organized mindset are essential.

Qualifications

• 3 years of hands-on workplace management or lead experience.
• Ability to operate in a fast-paced, ever-changing environment.
• Self-starter, proactive; works with a sense of urgency and handles self with minimal supervision
• Ability to project manage, prioritize, and organize work
• Ability to establish and maintain cooperative working relationships with all levels of the business
• Excellent interpersonal communication, customer service and writing skills
• Google Suite, Slack, HappyFox, Glean experience is helpful.

Responsibilities

• Facilities management: building, vendors, HVAC, janitorial, utilities, domestic and international label creation, maintenance, and deliveries.
• Safety: Help lead the Emergency Response Team and assist with training and real-life incidents.
• Security: Own day to day aspects of physical security access, badging, and maintenance;
• Service: Ensure we are providing the best experience for clients, guests, employees, and candidates by taking ownership, problem-solving, and responding to HappyFox tickets in a timely manner.
• Snacks/beverages: tracking budgets, driving vendor improvements and consistently introducing diversified product/brand offerings.
• Business Continuity: Engage with business units to plan, coordinate, and execute office moves, adds, & changes. Workstation space planning through software and data upkeep.
• Employee Experience: In-house and Virtual event creation and set-up (All-Hands, Team onsites,, Happy Hours, Team Building Events etc.)
• Interdepartmental Collaboration: Collaborate with other departments such as HR, Diversity & Inclusion, Engineering, Accounting, and Sales on special projects to deliver the best employee experience and a successful workplace.

Skills

People management

Project management

Communication

Customer service

Adaptability

Tools

Google Suite

Slack

HappyFox

Glean

Job description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

We are looking for an outstanding Workplace Experience Specialist to help keep our office running smoothly, and create innovative ways for our employees to connect and collaborate. This is an in-office position, 5 days a week.

This role is based out of our Nashville Office and reports to the Senior Workplace Experience Manager. In this role, you would oversee the day-to-day workplace operations and be a culture champion through the implementation of employee recognition programs and creative virtual and in-person events for employee connection. You will also have the opportunity to assist with projects that impact both the entire workplace and the company.

This position requires a high level of customer service, project management skills, collaboration, and transparency. We are seeking someone who is creative, organized, and obsessed with the workplace experience.

What You'll Do:

• • Facilities Management: building, vendors, HVAC, janitorial, utilities, domestic and international label creation, maintenance, and deliveries.
  • Safety: Help lead the Emergency Response Team and assist with training and real-life incidents.
  • Security: Own day to day aspects of physical security access, badging, and maintenance;
  • Service: Ensure we are providing the best experience for clients, guests, employees, and candidates by taking ownership, problem-solving, and responding to HappyFox tickets in a timely manner.
  • Snacks/beverages: tracking budgets, driving vendor improvements and consistently introducing diversified product/brand offerings.
  • Business Continuity: Engage with business units to plan, coordinate, and execute office moves, adds, & changes. Workstation space planning through software and data upkeep.
  • Employee Experience: In-house and Virtual event creation and set-up (All-Hands, Team onsites,, Happy Hours, Team Building Events etc.)
  • Interdepartmental Collaboration: Collaborate with other departments such as HR, Diversity & Inclusion, Engineering, Accounting, and Sales on special projects to deliver the best employee experience and a successful workplace.

What We're Looking For:

• 3 years of hands-on workplace management or lead experience
• Ability to operate seamlessly in a fast-paced, ever-changing environment.
• Self-starter, proactive; works with a sense of urgency and handles self with minimal supervision
• Ability to project manage, prioritize, and organize work
• Ability to establish and maintain cooperative working relationships with all levels of the business
• Excellent interpersonal communication, customer service and writing skills
• Google Suite, Slack, HappyFox, Glean experience is helpful.

Pay Transparency

Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits

The base compensation range for this role is:

$25—$34 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.