Workplace Experience Receptionist - Cambridge MA

CBRE; Cambridge (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

CBRE is seeking a Workplace Experience Receptionist in Cambridge, MA, to provide administrative support and excellent customer service. The role involves greeting visitors, managing calls, and coordinating meeting arrangements. Ideal candidates will have a High School Diploma and relevant experience, with strong communication and organizational skills.

Qualifications

• Up to 2 years of relevant experience.
• Ability to follow routine work standards.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Greet clients, applicants, and visitors; issue visitor passes.
• Schedule and prepare meeting rooms, including catering.
• Manage incoming and outgoing packages and mail.

Skills

Effective communication

Organizational skills

Basic math skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Workplace Experience Receptionist - Cambridge MA

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Workplace Experience Receptionist - Cambridge MA

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Cambridge - Massachusetts - United States of America

About The Role

As a CBRE Receptionist, you will provide administrative support to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This role is part of the Workplace Experience team, which is responsible for delivering excellent customer service to clients and visitors of a designated building.

What You’ll Do

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors; issue visitor passes and parking validations; follow security protocols.
• Schedule and prepare meeting and conference rooms, including setup, catering, and technology needs. Coordinate building and housekeeping services as required.
• Perform clerical duties such as distributing office faxes and packages, and ordering supplies.
• Manage incoming and outgoing packages, mail, and freight; arrange messenger services; coordinate hospitality arrangements for guests.
• Use established procedures to resolve straightforward issues, exercising limited discretion.
• Follow defined duties, methods, and tasks to deliver expected outcomes under supervision.

What You’ll Need

• High School Diploma or GED with up to 2 years of relevant experience.
• Ability to follow routine work standards and procedures.
• Effective communication skills for straightforward exchanges.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and an inquisitive mindset.
• Basic math skills, including calculating percentages, discounts, and markups.

The salary range for this position is $24.04 to $28.85 per hour, depending on skills, qualifications, and experience.

CBRE is committed to equal employment opportunity and provides accommodations for applicants with disabilities. For assistance, contact [e-mail] or call [phone] (U.S.) / [phone] (Canada).

About CBRE and Host

Host, a service line of CBRE, enhances workplace experience through technology-enabled services, including concierge services, workplace navigation, and booking platforms, aimed at improving individual well-being and productivity.