Workplace Experience Manager

Docebo Inc.; Milan (MI); On-site; USD 63,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Paid vacation days

Docebo Days

Job summary

Docebo in Milan seeks an experienced Office & Events Lead to own daily operations and shape the culture of our Milan workplace. You will blend high-touch hospitality with seamless office management, creating an environment where creativity and connection thrive for employees, candidates, and guests.

You will manage events, budgets, and vendor relations while driving space planning and branding. This role is based in Biassono until Milan opens later this year.

Qualifications

• 5+ years of experience in workplace management, office operations, hospitality, or employee experience.
• Ability to run an office independently with a hospitality-first approach.
• Experience designing, planning, and hosting employee events.
• Strong budgeting, vendor negotiations, and project management skills.
• Self-starter with ownership of a polished, well-run workplace.
• Fluent in Italian and English.

Responsibilities

• Own daily operations of the Milan office and elevate employee and visitor experiences.
• Create a warm, polished, guest-centric environment that inspires staff and guests.
• Manage the office engagement calendar with events, celebrations, and wellness initiatives.
• Lead end-to-end events from concept to on-site hosting and execution.
• Develop programming to foster cross-team collaboration and community.
• Oversee facility vendors, maintenance, supplies, access, and security; manage invoices.
• Drive space planning, emergency readiness, and branding installations.

Skills

Workplace management

Office operations

Hospitality

Event planning

Budgeting

Vendor negotiations

Project management

Problem solving

Bilingual Italian/English

Job description

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

The Adventure Ahead

Step into the spotlight as the vibrant heart and soul of our Milan workplace! In this role, you will redefine what office culture feels like, blending high-touch hospitality with seamless day-to-day operations to build an environment where creativity and connection thrive. As the chief creator of memorable moments, you’ll directly shape how our employees, candidates, and global guests experience Docebo’s culture every single day. If you’re ready to bring boundless energy, turn everyday moments into extraordinary experiences, and make our Milan hub the place to be, this adventure is waiting for you!

Note: This role will be based out of our Biassono office until the Milan is opened later this year.

The Day-to-Day

• Lead the Charge: Own the daily operations and elevate the overall employee and visitor experience to world-class standards across the Milan office.
• Champion Hospitality: Create a warm, polished, and guest-centric environment that makes everyone who walks through our doors feel immediately welcomed and inspired.
• Curate the Magic: Own the office engagement calendar from end-to-end, bringing themed events, cultural celebrations, social gatherings, and wellness initiatives to life.
• Execute Seamless Events: Master event management from initial concept through budget planning, vendor sourcing, catering, decor, setup, and energetic onsite hosting.
• Build Vibrant Community: Develop innovative programming and interactive initiatives that encourage deep connection, cross-team collaboration, and office participation.
• Master Operations & Budgeting: Oversee facility vendors, maintenance, supplies, access, and security while keeping invoices, purchase orders, and financial forecasting perfectly tuned.
• Drive Workplace Innovation: Partner with local leadership, global teams, and external partners to lead space planning, floor plans, emergency readiness, and creative office branding installations.

Your Superpowers

• Workplace & Event Expertise: 5+ years of experience in workplace management, office operations, hospitality, or employee experience, with a proven track record of running an office independently.
• Hospitality-First Mindset: A genuine passion for bringing people together, paired with an infectious energy that elevates room dynamics and employee morale.
• Event Wizardry: Deep hands-on experience designing, planning, and hosting creative, high-quality, and unforgettable employee events.
• Organizational Mastery: Exceptional skills in budget oversight, vendor negotiations, project management, and rapid problem-solving under pressure.
• Proactive Ownership: A self-starter mindset who takes full pride and accountability in cultivating a polished, well-run workplace environment.
• Bilingual Communication: Professional fluency in both Italian and English, allowing you to connect effortlessly with local teams and global stakeholders.

Bonus Points

• Tech Industry Background: Prior experience navigating and thriving within a fast-paced, global technology organization.
• Space & Project Design: Familiarity with workplace branding, space planning rollouts, or managing local facility renovation projects.

Our Total Rewards Philosophy

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well‑being.
• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.

Our Promise to You

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
• Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

About Docebo

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We’re a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [e-mail]. The email should also include the position you’re interested in.