Workplace Experience Coordinator - part time

Marshmallow; United States; On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

Learning and development – PersonalBud

Mental wellbeing support – Oliva

Competitive bonus scheme

SZÉP card

Sabbatical Leave

Medicover Blue package

Job summary

Marshmallow is seeking an on-site, part-time Office & People Experience Manager for our Budapest hub. The role requires 20–30 hours per week and a hands-on approach to building a first-class workplace.

You will manage operations, vendors, events, onboarding, and culture while protecting confidentiality and delivering an exceptional employee experience. Fluency in English and Hungarian is required.

Qualifications

• Proven experience in office management or workplace experience.
• Fluent in English and Hungarian.
• Experience in a rapidly growing scale-up environment is a plus.
• Proactive, hands-on approach with problem-solving ability.
• Ability to own projects end-to-end with strong attention to detail.

Responsibilities

• Oversee day-to-day office operations, supplies, and moves.
• Serve as primary contact for vendors, safety and emergency protocols.
• Foster a strong culture at the Budapest Hub and gather employee feedback.
• Organize social events and internal communications.
• Deliver onboarding experiences and improve workplace experience.

Skills

Communication skills

English & Hungarian

Office management

Google Workspace

Organisational skills

Problem solving

Project ownership

Tools

Google Workspace

Job description

We’re on a mission to make migration easy.

We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans.

But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones.

To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest.

We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you.

What you'll be doing

• Workplace & Operations Management: Oversee day-to-day office operations, manage supplies and mail, and support office moves, renovations, and expansions.

• Vendor & Safety Oversight: Serve as the primary point of contact for external vendors, suppliers, and contractors, while managing local health, safety, security, and emergency protocols.

• Community & Culture Building: Foster a strong sense of belonging at the Budapest Hub by championing local workplace culture, morale, and continuous employee feedback loops.

• Event & Engagement Coordination: Organize social events, employee engagement initiatives, and localized internal communication programs.

• Onboarding & Employee Experience: Deliver a welcoming experience for new joiners during onboarding days and proactively drive initiatives that improve the overall workplace experience.

Please note that, due to the nature of the role, this is an on-site position with an enhanced office presence requirement. This is a part-time opportunity, with an expected commitment of 20–30 hours per week.

What you'll bring

• Excellent communication and interpersonal skills, with fluency in both English and Hungarian

• Previous experience in office management, workplace experience, employee engagement, or a similar role

• Experience working in a rapidly growing scale-up environment is a plus

• Confident user of Google Workspace tools

• Strong organisational skills, with the ability to manage operational and people-focused priorities at the same time

• A proactive, hands‑on approach and the ability to solve problems quickly and independently

• A track record of owning projects end‑to‑end and delivering them with excellent attention to detail

Who you are

• You take great pride in creating an outstanding workplace and People experience for employees

• You see the office as more than just a place to work — you treat it as a product and are always looking for ways to make it better for your customers: our people

• You are energised by both getting things done and bringing people together, and understand how closely the two are connected

• You go above and beyond as a default, not an exception, and your peers notice

• You are curious about what makes people feel connected and engaged at work, and you turn those insights into action

• You are highly organised, reliable, and comfortable taking ownership from start to finish

• You love making things better, with a strong eye for detail and a proactive mindset

• You are trustworthy and understand the importance of confidentiality

Perks of the job

• Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset

• Mental wellbeing support – Access therapy and mental health sessions through Oliva

• Competitive bonus scheme - designed to reward and recognise high performance

• SZÉP card - Budget to spend on meals, leisure and accommodation

• Sabbatical Leave - Get a 4-week fully paid sabbatical after being with us for 4 years

• Medicover Blue package - An exclusive pass to top-notch healthcare services

Plus a monthly team social budget, bi-weekly office lunches and office tea, coffee and snacks!

Salary: Starting from gross 720.000 HUF monthly. That is determined based on a full time position. The salary is adjusted proportionally based on the agreed working hours. We determine compensation based on relevant skills, experience and role alignment. Candidates bringing significant additional experience, specialist expertise or highly relevant capabilities may be considered for a higher starting salary.

Our process

• Initial call with one of our Talent Acquisition team (30 mins)

• A skill-based, past experience call with the Hiring Manager (60 mins)

• A small task

• A culture interview with our People Partner and HR Manager to check that your work style fits our processes and values (60 mins)

Diversity of thought

We know the best ideas come from having different perspectives in the room - and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.