Workplace Experience Coordinator Lead

Sodexo Group; San Jose (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Workplace Experience Coordinator Lead to enhance the tenant experience at an Oil and Gas company. This role involves creating a welcoming and collaborative environment while managing hospitality-based operations. You'll be the go-to person for resolving technology issues and supporting event execution. With a focus on customer service, you'll build strong relationships and ensure efficient service delivery. If you thrive in a diverse and flexible workplace and are passionate about improving experiences, this opportunity is perfect for you.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Bachelor’s Degree or equivalent experience required.
• 3 years of management and functional experience needed.

Responsibilities

• Manage hospitality operations and provide timely solutions to customer requests.
• Foster a collaborative work environment and support tenant groups.

Skills

Hospitality/customer service background

Strong administrative skills

Problem-solving skills

Event planning

Education

Bachelor’s Degree

Tools

MS Office Suite

Smartsheet

CMMS software

Job description

Role Overview

Sodexo Energy & Resource is seeking a qualified Workplace Experience Coordinator Lead to join our team at an Oil and Gas company in San Ramon, CA. The ideal candidate will build a welcoming, helpful, and collaborative environment for the tenants, flex space users, and visitors. They are comfortable working in a diverse and flexible work environment and can quickly resolve technology issues, manage multiple priorities, and ensure the proper planning and execution of events, meetings, and experiences for the customer. The position will be visible on the floor to promptly respond to questions and facility/technology-related issues. They will be integral to the workplace in promoting a highly collaborative, fun, and safe environment.

What You'll Do

• Manage hospitality-based operations and provide timely solutions to customer requests, ensuring efficient service delivery.
• Foster a collaborative and flexible work environment by supporting tenant groups with facilities, technology, and behavior-related inquiries.
• Assist with workforce greeting, wayfinding, visitor escorts, and general event and facility support as needed.
• Build strong relationships with tenant groups, collaborating on initiatives and supporting general management and event teams.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Hospitality/customer service background
• Strong administrative skills
• Experience in MS Office Suite, Smartsheet, and CMMS software

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience. Minimum Management Experience - 3 years. Minimum Functional Experience - 3 years experience within functional area or project management.