Workplace Associate

Jones Lang LaSalle Incorporated; Houston, Northern (TX, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Company holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Houston, TX is seeking a Workplace Associate to deliver first-class facility management and reception services. You will monitor office conditions, coordinate maintenance, manage work orders, and greet employees and guests.

The role requires an associate degree or 2+ years in facilities administration, strong customer service, proficiency with CMMS, and excellent communication. On-site, 1st shift; JLL offers a comprehensive benefits package.

Qualifications

• Associate's degree in facilities management, building management, business, or related field; OR 2+ years of experience in Facility or Property Administration.
• Superior customer service skills with professionalism under pressure.
• Experience with Corrigo or other CMMS/Automated Work Order systems.
• Proficiency in Microsoft Office applications with advanced Excel skills for reporting.
• Strong written and verbal communication skills; excellent organizational abilities.
• Ability to multitask, work independently, and manage time effectively.
• Knowledge of HSSE guidelines and compliance requirements.

Responsibilities

• Create a welcoming environment for employees and guests at Reception.
• Monitor office and facility conditions, anticipate client needs, and coordinate maintenance.
• Schedule, coordinate, and communicate maintenance activities; manage work order systems and invoices.
• Provide visitor registration, ensure regulatory compliance, and assist with emergency plans.
• Maintain kitchen/break areas, stock supplies, and manage mail and courier services.
• Assist with meeting room reservations and project management team support.

Skills

Customer service

Communication skills

Multitasking

Time management

Independence

HSSE knowledge

Microsoft Office

Education

Associate's degree in facilities management or related field

Tools

Corrigo CMMS

Microsoft Office

Job description

## Workplace AssociateApplyremote type: On-sitelocations: Houston, TXtime type: Full timeposted on: Posted Todayjob requisition id: REQ528679**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# **Workplace Associate – JLL**## What this job involves:The Workplace Associate provides comprehensive workplace management services to create a best-in-class experience while supporting routine facility operations. As the first point of contact at Reception, this pivotal role delivers authentic service experiences that strengthen the bond between JLL, our clients, and their guests. You'll be responsible for continuous monitoring of facility conditions, procurement management, work order coordination, and welcoming employees with genuine hospitality. This position maintains smooth operations through exceptional customer service, thoughtful administrative support, and execution of duties to the highest professional standards, directly contributing to JLL's commitment to delivering world-class workplace experiences.## What your day-to-day will look like:* Create a comfortable, welcoming, and hospitable environment for employees and guests while serving as the first point of contact at Reception* Monitor office and facility conditions continuously, anticipating client needs through observation to create memorable experiences* Schedule, coordinate, and communicate maintenance activities while managing internal and building work order systems and invoice processing* Deliver personable and efficient visitor registration services, ensuring regulatory compliance and executing emergency response plans when necessary* Maintain cleanliness of kitchen and break areas, monitor and stock supplies, and ensure proper functioning of beverage machines* Organize receipt and delivery of mail and courier services, managing distribution and processing outgoing packages* Handle internal and external communications, assist with meeting and conference room reservations, and provide facility-specific assistance to the project management team## Required Qualifications:* Associate's degree in facilities management, building management, business, or related field; OR 2+ years of experience in Facility or Property Administration* Superior customer service skills with the ability to maintain professionalism in stressful situations* Experience with Corrigo or other CMMS/Automated Work Order systems* Proficiency in Microsoft Office applications with advanced Excel skills for customizing administrative reports* Strong written and verbal communication skills with excellent organizational abilities* Ability to multitask, work independently, and demonstrate effective planning and time management skills* Knowledge of HSSE guidelines and compliance requirements## Preferred Qualifications:* Experience in corporate workplace or commercial property environments* Familiarity with visitor management systems and badge access administration* Previous experience coordinating with vendors and service providers* Background in hospitality or customer-facing roles* Understanding of basic facilities maintenance and building operations* Experience supporting budgetary requests, analysis, and reporting**Location:** Houston, TX**Work Shift:** 1st Shift/Morning ShiftThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.**Location:**On-site –Houston, TXIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.