Sr. Workplace Associate

Thetradedesk; Bellevue (WA); On-site; USD 36,200 - 66,400; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) plan with company match

Employee Stock Purchase Plan

Job summary

The Trade Desk is looking for a Workplace Associate to join our Bellevue, WA team. This role is essential for supporting daily office operations to create a positive workplace experience. Responsibilities include managing access, responding to maintenance issues, and aiding in employee onboarding.

Candidates should have at least 1 year of experience in a fast-paced environment, strong customer service abilities, and be familiar with MS Office. This is an onsite position, Monday to Friday.

Qualifications

• 1+ years of previous experience in a fast-paced office environment.
• Excellent written and verbal communication skills.
• Physical ability to walk, stand, reach, bend, and lift up to 25 pounds.

Responsibilities

• Act as a primary contact for office operations and support.
• Engage with employees to foster a positive workplace culture.
• Manage access and respond to maintenance issues.

Skills

Customer service

Organizational skills

Problem-solving

Verbal communication

Tools

MS Office Suite

Job description

What We Do

The Trade Desk is seeking a Workplace Associate to join our dynamic Workplace Services team in Bellevue, WA. Our Workplace Associates are responsible for supporting all day‑to‑day office operations with the goal of providing a positive, safe, productive, and “best in class” workplace experience. This position is responsible for offering the highest level of customer and employee service while assisting with management of high‑volume, high‑touch services and programs. We are strong cultural ambassadors for The Trade Desk, bringing first‑class hospitality and a customer‑centric approach to work each day. Excellent organizational, problem‑solving, and written and verbal communication skills are critical to our success.

What you’ll do

• Act as a primary point of contact for the office and assist with daily operational workplace requirements such as access card management, reception services, food and beverage, procurement, facilities management, space planning, shipping, receiving, office culture, morale, and vendor management.
• Engage with employees at all levels to get the “pulse of the culture” and provide a positive employee and guest experience for all.
• Manage guest and employee building access in coordination with building management.
• Respond promptly to maintenance issues such as temperature problems, broken chairs, desk issues, coffee spills, etc., by working with the building manager, approved vendors, and the local Workplace Manager.
• Perform regular building walk‑throughs to ensure areas are neat and clean, identify and address any immediate maintenance or safety issues, and check in with employees as needed.
• Assist with internal employee desk moves and seating changes.
• Craft and disseminate regular office communications regarding workplace updates, food programs, culture and morale activities, and other relevant information.
• Participate in safety and security meetings as needed.
• Assist with employee departures, ensuring work areas are clean, supplies are inventoried, paperwork is forwarded or discarded, and access cards are returned.
• Coordinate weekly lunch and pantry programs.
• Assist with new‑hire onboarding for employees and contractors in close collaboration with senior business leads, Talent Acquisition, People Ops, IT, and Workplace teams.
• Partner with internal stakeholders and special committees to organize, plan, budget, and identify outside vendors for in‑house activities such as morale events, team meetings, and holiday parties.
• Assist with client and/or large team meeting room reservations, prepare and present meeting rooms, organize catering food when required, and return rooms to their original configuration.
• Partner with the People Operations department to maintain and help enforce workplace policies.
• Support workplace and building security policies, procedures, and systems in partnership with the Global Real Estate team.
• Collaborate with global Workplace Services colleagues on best practices.

Who you are

• 1+ years of previous experience working in a fast‑paced office or professional work environment.
• Experience within the tech sector is a plus.
• Passion: you deliver with an upbeat, positive attitude and attention to detail.
• Genuine interest in providing outstanding service.
• Proactive attitude: check in with the team early and often, alert staff to issues, and strive for superior customer service.
• Resilience: willing to find creative solutions and persevere.
• Excellent written and verbal communication skills in both large and small group settings.
• A creative mind with the ability to suggest improvements.
• Availability to respond after hours for emergencies and to work outside of designated hours as needed.
• Full knowledge of MS Office Suite – Word, Excel, PowerPoint.
• Physical ability to walk, stand, reach, bend, and crouch as part of daily activities.
• Capacity to lift up to 25 pounds.

This is an onsite position – 5 days a week (Mon. – Fri.)

• Location: Bellevue, WA. Onsite work only.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid if a recruiter submits a candidate without an agreement. The Trade Desk is an equal‑opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

In accordance with various U.S. state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non‑discriminatory factors such as experience, knowledge, skills, and location. All employees may be eligible to become The Trade Desk shareholders through stock‑based compensation grants, which are awarded based on company and individual performance. The Trade Desk also offers other compensation such as variable incentive awards and commissions. Benefits include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401(k) plan and company match, short and long‑term disability coverage, basic life insurance, well‑being benefits, tuition reimbursement, parental leave, sick time, vacation time, and holidays. Employees can also purchase The Trade Desk stock at a discount through the Employee Stock Purchase Plan.

Click here to learn more.

Note

Interns are not eligible for variable incentive awards such as stock‑based compensation, retirement plan, vacation, tuition reimbursement, or parental leave.

Base Salary range: $36,200 – $66,400 USD.

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