WORKPLACE AMBASSADOR

Flik Hospitality Group; Charlotte (NC); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Retirement Plan

Holiday Time Off

Employee Assistance Program

Job summary

Flik Hospitality Group in the United States is seeking a Conference Services Coordinator to ensure successful delivery of meeting and conference services. You will coordinate with clients, vendors and coworkers to execute events from start to finish.

The role requires strong hospitality experience, multitasking ability, and proficiency with MS Office, with responsibilities including reservations, room inspections, and coordinating services for booked meetings.

Qualifications

• High School Diploma or GED required.
• Associates degree preferred in hospitality management, communications or related field.
• Minimum 1–3 years in hospitality industry.
• Proficient in Word, Excel, PowerPoint, Access, and Outlook.
• Ability to multitask in a fast-paced environment with high event volume.

Responsibilities

• Handles reservations and bookings.
• Inspects and maintains conference room appearance and functionality for QA.
• Communicates services, policies and fees to clients.
• Coordinates services for booked meetings.
• Participates in planning meetings and discusses logistical matters.
• Performs other duties as assigned.

Skills

Multitasking

MS Office Suite

Communication

Hospitality knowledge

Scheduling

Education

High School Diploma / GED

Associate degree in hospitality or related field

Job description

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary In this role you will ensure successful delivery of all services for meetings and conferences by coordinating with clients, vendors and coworkers.

Flik Hospitality Group

Salary: $24 - $25 / hour

Key Responsibilities

• Handles all reservations and bookings
• Inspects and maintains appearance and functionality of conference rooms for quality assurance
• Communicates available services, policies, and fees and to the client
• Coordinates services for meetings which have been booked
• Participates in Planning Meetings, reviewing the details of events which he or she has been working on, answering questions from staff members, and discussing relevant logistical matters
• Performs other duties as assigned

Qualifications

• High School Diploma /GED required, Associates degree in hospitality management, communications or other related field is preferred
• Minimum of 1-3 years of experience in hospitality industry
• Proficient skills in Word, Excel, PowerPoint, Access, and Outlook
• Ability to multi-task; managing multiple projects and work assignment
• Ability to handle last-minute changes in a fast-paced environment with a high volume of events
• Tact in working with professional peers from other departments and all subordinates

Flik is a member of Compass Group USA

Associates At Flik Hospitality Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Flik maintains a drug-free workplace.