Workforce Transitions Manager

Spokane Colleges; Spokane (WA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Vacation leave

Job summary

The Spokane Community College, part of Spokane Colleges, is seeking a WorkForce Transitions Manager to lead the WorkForce Transitions Office operations, overseeing BFET, Opportunity Grant, WorkFirst, Veterans Services, and related programs.

Reporting to the VP of Student Services, you will supervise a diverse team, foster partnerships with community agencies, monitor grants and budgets, and ensure program compliance and accurate reporting to state and federal agencies.

Qualifications

• Bachelor's degree and two years coordinating educational programs, or equivalent experience.
• Strong interpersonal skills and commitment to serving community stakeholders.
• Experience in budgeting and contracts planning, implementation, and monitoring.
• Excellent oral and written communication for diverse audiences.
• Ability to maintain confidentiality per FERPA and related regulations.
• Proven ability to lead teams and supervise staff effectively.
• Experience with grant writing, Monitoring, and reporting.
• Ability to manage multiple priorities and ensure deadlines.

Responsibilities

• Manage day-to-day operations of the Workforce Transitions Department including supervision of BFET, Opportunity Grant; Veterans Services; Passport to Careers; Food Pantry; WorkFirst; Worker Retraining; WorkSource Affiliate programs and other grants as assigned.
• Maintain the Workforce Transitions grants infrastructure, including policies and procedures to implement federal and state grant programs and necessary documents to support program functions and accountability.
• Serve as liaison between SCC and faculty, staff, community members and other partner agencies/organizations.
• Supervise, train, schedule, evaluate, discipline, and respond to grievances for Professional Exempt, Classified, Part-Time Hourly, and Work Study employees.
• Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively.
• Monitor Workforce Transitions grant budgets, monitor progress of the staff performance and ensure that grant deliverables are achieved.
• Provide program support and collaborate on creating and updating program forms, procedures and processes as needed for Workforce Transitions financial programs including an online eligibility screening tool.
• Provide and manage information about Workforce Transitions application and award process and procedures to students, staff, faculty, administration and partners in person, on the phone, in group trainings and online, and assist students with special program applications.
• Assesses training needs of staff and leads efforts for professional development.
• May assist with other areas in Student Services as needed.
• May participate on campus committees or work groups as assigned.
• Model professional decorum and mutual respect in all personal interactions.
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements.
• Support and advance the Spokane Colleges strategic plan, and perform other duties as assigned.

Skills

Interpersonal skills

Budget management

Communication

Confidentiality

Teamwork

Customer service

Analytical skills

Grant management

Team leadership

Time management

Education

Bachelor's degree

Master’s degree or higher

Job description

Location: Spokane CC Main Campus Spokane

Department: SCC Student Success/Career Services

Salary Range: $74,986 - $84,765

Starting salary for this position is: $74,986 (Annually)

The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with Spokane Colleges.

About Us

Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities.

About theWorkforce Transitions Manager

Reporting to the Vice President of Student Services, the primary purpose of the WorkForce Transitions Manager is to manage operations of the Spokane Community College (SCC) WorkForce Transitions Office, overseeing the Basic Food & Employment Training (BFET), Opportunity Grant, Worker Retraining, WorkFirst, Veterans Services, Passport to Career, Food Pantry, as well as any additional special grant programs (SEAG/Basic Needs, etc.).

This position participates on the Spokane Colleges Workforce Tactical Team to review, submit and monitor grant funds and required activities. Supervision includes a team that serves students on/off campus as well as with partnering social service agencies. The Workforce Transitions Manager works as a liaison between SCC and community agencies to develop and maintain strong partnerships to assist students achieve personal and academic success. Knowledge of multiple community and college resources, experience partnering with community and state agencies, and providing information to students, staff, faculty, program participants and/or the public regarding policies and activities related to the center services is important in this position.

DUTIES AND RESPONSIBILITIES

• Manage day-to-day operations of the Workforce Transitions Departments which include supervision of BFET, Opportunity Grant; Veterans Services; Passport to Careers; Food Pantry; WorkFirst; Worker Retraining; WorkSource Affiliate programs and other grants as assigned. *
• Maintain the Workforce Transitions grants infrastructure, which includes policies and procedures to implement federal and state grant programs and necessary documents to support program functions and accountability, as well as developing forms and processes and monitoring funding allocations. *
• Serve as liaison between SCC and faculty, staff, community members and other partner agencies/organizations. *
• Supervise, train, schedule, evaluate, discipline, and respond to grievances for Professional Exempt, Classified, Part-Time Hourly, and Work Study employees. Adhere to classified contracts and all district rules and regulations ensuring efficient operations. *
• Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively. *
• Monitor Workforce Transitions grant budgets, monitor progress of the staff performance and ensure that grant deliverables are achieved. *
• Provide program support and collaborate on creating and updating program forms, procedures and processes as needed for Workforce Transitions financial programs including an online eligibility screening tool. *
• Provide and manage information about Workforce Transitions application and award process and procedures to students, staff, faculty, administration and partners in person, on the phone, in group trainings and online, and assist students with special program applications. *
• Assesses training needs of staff and leads efforts for professional development. *
• May assist with other areas in Student Services as needed.
• May participate on campus committees or work groups as assigned.
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the Spokane Colleges strategic plan, and perform other duties as assigned. *

* Indicates this is an essential duty

COMPETENCIES

• Optimizes Work Processes
• Cultivates Innovation
• Strategic Mindset
• Business Insight
• Manages Complexity
• Instills Trust
• Builds Effective Teams

Learn more about our competencies.

MINIMUM QUALIFICATIONS

• Bachelor's degree from an accredited institution and two years of professional experience coordinating educational programs, projects, or activities;ORAn equivalent combination of education and experience demonstrating the competencies required to perform the duties of the position.
• Strong interpersonal skills with a demonstrated passion for, commitment to, and success for serving community stakeholders.
• Demonstrated knowledge of planning, implementation, and monitoring of budgets and contracts.
• Ability to communicate effectively both orally and in writing to present and exchange complex ideas, directives, and information to individuals and groups.
• Demonstrated ability to maintain a high level of confidentiality around federal and state rules (i.e. FERPA) and ethical working practices.
• Demonstrated ability to establish and maintain cooperative working relationships.
• Ability to provide excellent customer service, including listening to customers, identifying issues, providing options, fulfilling services and exercising knowledge of procedures, to assist others.
• Proven analytical, problem-solving and decision-making skills.
• Successful grant writing, monitoring, and reporting experience.
• Experience building and/or leading teams including supervisory skills that focus on continuous quality improvement.
• Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines while paying attention to detail and exercising strong time management skills.

DESIRED QUALIFICATIONS

• Master’s degree or higher from an accredited institution.
• Knowledge of social media applications and their uses for communication which might include client resource management systems.
• Experience working in higher education with faculty and administration or comparable business setting.
• Knowledge/experience with Temporary Aid to Needy Families (TANF) and the WorkFirst program including experience using eJAS, and DSHS’s client tracking software.
• Knowledge of WorkSource services and programs.
• Experience with program review including internal and external audits.
• Financial aid literacy within higher education.

PHYSICAL REQUIREMENTS

• Work is performed in a normal, temperature-controlled office environment.
• Work directly with students/clients.
• Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
• Move up to 25 lbs. frequently and up to 50 lbs. occasionally for events. Team lifts are encouraged and to be used at the employee’s discretion.
• Frequent repetitive hand/wrist motions and finger manipulation.
• Occasional to frequent change in position from sedentary, standing, stooping and walking.
• Frequent oral and auditory communication with others.

CONDITIONS OF EMPLOYMENT

• 12 month position
• This position may be overtime eligible.
• Requires local or regional travel.
• Valid motor vehicle operator license is required.
• Criminal background check is required.
• Requires some evening and weekend hours.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Spokane Colleges maintain a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

Benefits Information

• Medical, dental life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board; TIAA retirement plan or WA State Dept. of Retirement Systems Pension Plan.
• Vacation leave accrues at the rate of 14.67 hours per month (22 days per year) and sick leave accrues at the rate of 8 hours per month, effective upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.
• Public Employees Benefits Board
• Additional benefits information

Equal Opportunity Institution

Spokane Colleges provides equal opportunity in education and employment. We comply with applicable federal and state civil rights laws, and prohibit discrimination, harassment, and retaliation in programs, activities, and employment based on race, color, creed, religion, national origin, citizenship or immigration status, age, sex, pregnancy, sexual orientation, gender identity or expression, marital status, genetic information, disability, veteran or military status, service-animal use, or other legally protected status.

To report a concern or ask about Title IX or access, contact Frederick Davis, Chief Human Resource Officer / Title IX Coordinator, at [e-mail] or 509-434-5037.