Workforce Support Specialist - Active TS/SCI

ENS Solutions, LLC; Arlington (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Free Platinum-Level Medical/Dental/V​​

401k Contribution from Day 1

PTO + 11 Federal Holidays

Disability Insurance

Group Term Life Insurance

Tuition & Certification Assistance

Relocation Assistance

Workers’ Compensation

Job summary

ENS Solutions, LLC is seeking a Workforce Support Specialist to manage and coordinate a diverse portfolio of workforce programs, including training delivery, performance management, deployments, and space planning.

You will serve as a primary contact for performance and deployment issues, develop dashboards, and ensure compliance with DoD/IC guidance while providing data-driven updates to leadership.

Qualifications

• Bachelor’s degree in HR, Business, Psychology, or related field.
• 5–7 years of experience coordinating multiple programs; 7–10+ years if no degree.
• Strong knowledge of federal workforce regulations, including DCIPS.
• Experience as an instructor or facilitator with strong communication.
• Proficiency with Microsoft Office, especially Excel for data sorting and reporting.
• Experience reviewing official documents and intelligence reports; knowledge of ICD 203, 206.

Responsibilities

• Coordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordination.
• Facilitate DCIPS Performance Management Program and track progress.
• Provide full lifecycle coordination for personnel deployments (readiness, scheduling, travel, medical/security).
• Develop and maintain program dashboards and reports for training, performance, and space utilization.
• Analyze OCONUS requirements for position descriptions and deployment recommendations.
• Review training feedback and materials to propose updates and improvements.
• Lead training on analytic tradecraft standards (ICD 203, 206) and create reference tools.
• Serve as a primary contact for employees and managers on performance and deployment topics.
• Develop and maintain space implementation plans, monitor vacancies, optimize seating.
• Maintain deployment databases (DeployNet) and other program records.
• Prepare program overviews and status reports for leadership.

Skills

DCIPS knowledge

Communication skills

Instructor/facilitator

Excel

Data visualization (Tableau)

Microsoft Office Suite

Instructional design

Disability awareness

Education

Bachelor’s degree in Human Resources, Business, Psychology, or related field

Tools

PeopleSoft

DTS / SPOT / MET (deployment systems)

DCIPS Performance Management system

Job description

The Workforce Support Specialist manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning. This role is responsible for the end-to-end execution of these programs, serving as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and providing data-driven updates and recommendations to leadership.

Duties May Include:

• Coordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordination.
• Facilitate the directorate’s Performance Management Program (DCIPS), advising the workforce and tracking progress.
• Provide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirements.
• Develop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilization.
• Analyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selection.
• Review and analyze training feedback and course materials to recommend updates and improvements.
• Lead and facilitate training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforce.
• Serve as a primary point of contact for employees and managers on matters of performance management, and deployment.
• Develop and maintain the directorate’s physical space implementation plan, monitoring vacancies and optimizing seating arrangements.
• Maintain all required databases and records for deployments (DeployNet), and other program activities.
• Prepare program overview briefs, status reports, and other official correspondence for leadership.

Required Skills:

• Education: A minimum of a Bachelor’s degree in Human Resources, Business, Psychology, or a related field.
• Experience: A minimum of 5-7 years demonstrated experience managing or coordinating multiple programs in a fluid, changing environment. In lieu of a degree 7-10+ years.
• Strong knowledge of and experience applying federal workforce regulations, including performance management principles (e.g., DCIPS).
• Experience as an instructor or facilitator with strong oral and written communication skills.
• Proficiency with the Microsoft Office Suite, especially Excel for data sorting and report generation.
• Experience reviewing and editing official documents or intelligence reports, with a strong understanding of analytic tradecraft standards (ICD 203, 206).
• Demonstrated experience collaborating with and providing support to diverse audiences, including employees with disabilities.

Desired Skills:

• At least 24 months of experience planning and implementing programs and resolving issues requiring cross-organizational coordination.
• Demonstrated experience using travel and deployment systems (MET, DTS, SPOT, APACS).
• Specific experience with PeopleSoft and the DCIPS Performance Management system.
• Experience developing data visualizations or dashboards using tools like Tableau.

Essential Network Security (ENS) Solutions, LLCis a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.

Why ENS?

• Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
• 401k Contribution from Day 1
• PTO + 11 Paid Federal Holidays
• Long & Short Term Disability Insurance
• Group Term Life Insurance
• Tuition, Certification & Professional Development Assistance
• Workers’ Compensation
• Relocation Assistance

Candidate AI Usage Policy

AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.