WorkForce Software, Technical Implementation Consultant

ADP; Livonia (MI); Hybrid; USD 55,500 - 103,700; Full time

Benefits offered by this job

Equity, inclusion, and belonging culture

Ongoing training and development

Health benefits starting on Day 1

Company-paid volunteer time

Job summary

ADP is hiring a Technical Implementation Consultant to deliver the WorkForce Software (WFS) Suite to clients. This role involves configuring software to meet client needs, coding, debugging, and testing applications.

Candidates should have a background in implementing software and strong skills in JavaScript, HTML, SQL, and Microsoft Office. The position requires strong interpersonal skills and the ability to travel up to 10%.

ADP offers competitive benefits, a focus on mental health, and opportunities for career growth.

Qualifications

• 2-4 years of experience in software implementations.
• Minimum 2 years’ experience with a programming language, preferably JavaScript, HTML, and SQL.
• Intermediate to advanced Microsoft Office skills, particularly Excel.

Responsibilities

• Configure the WorkForce Software Suite according to client requirements.
• Comprehend product configuration requirements and troubleshooting settings.
• Guide complex administrative and configuration challenges.

Skills

Software implementation experience

JavaScript

HTML

SQL

Microsoft Office, especially Excel

Agile methodologies

Job description

About the Role

WorkForce Software, an ADP company, is hiring a Technical Implementation Consultant. As a Technical Implementation Consultant, you will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client. You will spend your day working with project teams to ensure our suite of products are being developed to comply with clients’ needs and are delivered successfully by configuring the software. A Technical Consultant performs coding, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and product knowledge by taking training courses and maintaining certifications.

What You'll Do

• Configuration of the WorkForce Software (WFS) Suite (Time, Scheduling, etc.) according to the client business requirements.
• Comprehension of the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshooting settings, proper sequence of product setting implementation).
• Understanding of the project scope and implementation approach for assigned projects.
• Guide complex issues including administrative and configuration challenges.
• Communicate roadblocks and seek out guidance in a timely manner.
• Create complex formulas that leverage mathematical and/or programming skills.
• Perform unit and system testing of configured applications and ensure test cases pass as described by their requirements.

Qualifications

• 2-4 years’ experience in software implementations.
• Minimum 2 years’ experience with a programming language, preferably JavaScript, HTML and SQL.
• Experience implementing or training on a packaged software system or highly complex internally developed application.
• Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel.
• Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role.
• Demonstrates technical aptitude to learn quickly and adapts to new circumstances.
• Ability to work on a dynamic, client-focused team and establish excellent working relationships.
• Ability to travel up to 10% with the potential for international travel.
• Associates located near an ADP or WorkForce office are expected to follow the ADP hybrid work model.

Preferred Qualifications

• Knowledge of WorkForce Software (WFS) and its proprietary language.
• Consulting skills.
• Familiarity with or background in HR, Payroll, or Workforce Management.
• Experience providing application support for complex software systems.

Benefits

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best‑in‑class benefits start on Day 1.
• Focus on your mental health and well‑being.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company‑paid time off for volunteering for causes you care about.

Compensation

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. The compensation for this role is USD $55,500.00 - USD $103,700.00 / Year. Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

EEO Statement

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics Statement

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.