WorkForce Software, Lead Project Manager

ADP; Augusta (GA); Hybrid; USD 120,000 - 165,000; Full time

Job summary

WorkForce Software, an ADP company, seeks a Lead Project Manager to oversee end-to-end client software implementations and integrations. You will manage contractual deliverables, timelines, and build strong client relationships to ensure long-term success.

You will work across geographies and industries with a focus on profitability and client satisfaction. You will lead project control activities, handle changes, and provide leadership in a hybrid environment with up to 50% travel.

Qualifications

• 8+ years of project management experience with external customers (client-facing).
• 8+ years project management experience with enterprise software implementations.
• Entrepreneurial mindset and ability to adapt to changing conditions.
• Familiarity with HR, Payroll, or Workforce Management preferred.
• Knowledge of software development process and lifecycle.
• Experience with Agile and/or Waterfall project methodologies.

Responsibilities

• Oversee end-to-end client software implementations and integrations.
• Manage creation, execution and analysis of project change orders and scope documents.
• Create internal reporting and analysis for project profitability across multiple complex projects.
• Collaborate across teams to communicate effectively and implement positive change initiatives.
• Cultivate innovation, confidence and trust in project delivery.
• Support associates with skills for successful planning and delivery of projects.

Skills

PM experience

Enterprise software

HR/Payroll knowledge

Agile/Waterfall

Travel up to 50%

Hybrid work model

Education

College degree preferred

Tools

Microsoft Office

Financial Force

Anaplan

Confluence

Job description

WorkForce Software, an ADP company, is hiring a Lead Project Manager.

As a Lead Project Manager, you will be responsible for end-to-end management of successful client software implementation and integration projects, including the administration of contractual deliverables and timelines for complex projects of all sizes. You will build strong relationships with clients while seamlessly implementing WorkForce Software’s suite of products, ensuring that your clients are set up for long-term success. Even more, you’ll make an immediate impact once WorkForce’s services are delivered on the day-to-day lives of your clients’ employees.

You will spend most of your day performing project control activities for complex projects. You will be responsible for establishing and managing customers’ expectations, changes or gaps in delivery and mitigate issues that may interfere with project success. Still, every day will be different because you will meet clients within different geographies and industries. The solutions you provide will differ based on the clients’ unique needs. Our top-ranked training will help to set you up for success!

To thrive in this role, you demonstrate the honesty and compassion for customers’ needs. You can balance the client and internal teams needs to deliver projects on time while mitigating staffing risks and meeting financial objectives. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

What you’ll do:

What you can expect on a typical day:

• Exhibit honesty and compassion for customers’ needs

• Manage the creation, execution and analysis of project change orders and Scope of Work documents, including their estimates

• Create internal reporting and analysis for financial profitability across multiple complex projects

• Collaborate internally by possessing an effective, diplomatic, and influential communication style to achieve support while implementing positive and successful change initiatives.

• Cultivate innovation, confidence and trust.

• Support associates with skills required for the successful planning, execution, and delivery of projects.

TO SUCCEED IN THIS ROLE:

• 8+ years of project management experience working with external customers

• 8+ years project management experience with enterprise software implementations

• Entrepreneurial mindset required to rapidly shift focus and respond to ever-changing conditions

• Familiarity with or background in HR, Payroll, or Workforce Management preferred

• Knowledge of software development process and cycle

• Experience with Agile and/or Waterfall project methodologies

• Ability to work flexible hours and travel up to 50% with the potential for international travel.

• Associates should live near an ADP or WorkForce Software office would be expected to work a hybrid work model.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR

• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Bonus points for these:

• You bring industry expertise to each client solution and apply best practices through in-depth client consultation

• You maintain focus and work effectively with multiple demands

• You take initiative to seek out answers, solutions, and positive outcomes*

• You're process-oriented with a high attention to details

• You're proficient using Microsoft Office suite and have experience with Financial Force, Anaplan, Confluence, or similar tools

• You have experience in the Human Capital Management (HCM) Industry and/or knowledge and understanding of payroll

• You have PMP, PgMP, PHR, SPHR, CCP, CBP, HCS, or other similar certifications from highly recognized professional learning institutions

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.

• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.

• Continuously learn through ongoing training, development, and mentorship opportunities.

• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

#LI-MV3

#LI-Hybrid

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.