Workforce Scheduling Specialist

21st Century Home Health Services; Sacramento (CA); On-site; USD 65,000 - 98,000; Full time

Benefits offered by this job

Attractive compensation package

Comprehensive health benefits

Opportunities for career advancement

Collaborative team culture

Collaborative culture

Job summary

A leading home health agency in California is seeking a Workforce Scheduling Specialist to optimize operations and ensure adequate staffing levels. The role involves utilizing logistics tools for managing clinician territories, analyzing staffing data for efficiency, and building strong relationships with team members. Candidates should have experience in logistics or territory management, along with strong analytical and interpersonal skills. A bachelor's degree in a related field is preferred, and a collaborative team culture is promoted.

Qualifications

• Proven experience in logistics, territory management, or a related field.
• Experience with workforce planning and staffing analysis is a plus.
• Strong analytical skills, proficiency with logistics tools, and excellent problem-solving abilities.
• Exceptional interpersonal and communication skills to build equity and trust with a large team.
• Bachelor's degree in logistics, business administration, or a related field is preferred.

Responsibilities

• Utilize advanced logistics tools to assign and manage territories for clinicians.
• Develop strategies to optimize territory assignments for efficient coverage.
• Conduct assessments to identify understaffed or overstaffed areas.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement in territory management and staffing levels.
• Work closely with clinicians and stakeholders to build strong relationships and ensure smooth operations.
• Address logistical challenges with innovative solutions and critical thinking.
• Generate regular reports on territory performance, logistics efficiency, and staffing needs, and identify opportunities for improving support staffing.

Skills

Logistics Management

Staffing Analysis

Analytical Skills

Interpersonal Skills

Problem-solving

Problem solving

Education

Bachelor's degree in logistics, business administration, or a related field

Tools

CareStitch

Microsoft Excel

Job description

About 21st Century Home Health Services (21HHS)

21st Century Home Health Services (21HHS) is dedicated to delivering exceptional care to patients while building a supportive and rewarding environment for employees. With hospital readmission rates consistently below 10%—well under the industry average of 15%—and recognition as a 2024 Top Workplace, 21HHS has proven that quality outcomes for patients go hand‑in‑hand with engagement and satisfaction for employees. As the fastest-growing home health agency in Northern California, 21HHS has expanded into Marin and Sonoma counties while maintaining its reputation for excellence. Positive reviews on Yelp, Google, Glassdoor, and Indeed underscore both the high standard of care and the strength of our employee experience.

Role Overview

As an HR and Talent Acquisition professional, this growth presents a unique opportunity to shape the future of our workforce, scale recruitment programs, and strengthen a culture of recognition, empowerment, and development. In this role you won’t just support hiring and HR operations—you’ll play a pivotal role in building the people foundation that enables compassionate care and sustained industry leadership.

We are seeking a Workforce Scheduling Specialist to optimize operations, ensuring clinicians are effectively deployed, and maintaining optimal staffing levels across all areas. In this role, you will help lead how we scale and staff our company territories across the Bay Area & Sacramento, California.

Key Responsibilities

• Utilize advanced logistics tools (CareStitch, Microsoft Excel) to assign, manage, and create territories for our team of over 350 clinicians.
• Develop and implement strategies to optimize territory assignments, ensuring efficient coverage and balanced workloads.
• Conduct regular assessments to identify areas that are understaffed or overstaffed, providing actionable insights for resource allocation.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement in territory management and staffing levels.
• Work closely with clinicians and stakeholders to build strong relationships and ensure smooth operations.
• Address logistical challenges with innovative solutions and critical thinking.
• Generate regular reports on territory performance, logistics efficiency, and staffing needs, and identify opportunities for improving support staffing.

Qualifications

• Proven experience in logistics, territory management, or a related field.
• Experience with workforce planning and staffing analysis is a plus.
• Strong analytical skills, proficiency with logistics tools, and excellent problem‑solving abilities.
• Exceptional interpersonal and communication skills to build equity and trust with a large team.
• Bachelor's degree in logistics, business administration, or a related field is preferred.

What We Offer

• Attractive compensation package commensurate with experience.
• Comprehensive health benefits, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• A supportive and collaborative team culture.

21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected under federal, state, or local law.