WORKFORCE PROGRAM SPECIALIST

AZ State Jobs; Phoenix (AZ); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Vacation and sick days

Paid Parental Leave

Insurance plan

Retirement program

Wellness program

Transit subsidy

Job summary

Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is hiring for a unit supervisor role at Arizona Correctional Industries (ACI) to oversee workforce participants and inmate activity at manufacturing sites. The position emphasizes security, supervision, and productive work environments.

The role includes coordinating with regional managers, coaching staff, and ensuring performance reviews, while supporting participants in gaining credentials and post-release employment

Qualifications

• Knowledge of federal, state, and agency laws, rules, regulations, policies, and procedures relevant to the assignment.
• Knowledge of inmate management and supervision.
• Problem-solving and conflict resolution techniques.
• Inventory controls.
• Search techniques.

Responsibilities

• Supervises workforce participants and community-based work crews at ACI work sites.
• Maintains the safety and security of participants and work crews through site, vehicle, pat, and strip searches.
• Conducts continuous observations and accountability headcounts.
• Oversees production activities and workforce conduct in manufacturing centers.
• Coordinates with the Regional Operations and Workforce Development Managers to align workforce efforts with production schedules and operational needs.
• Reviews work output, provides coaching, and administers performance evaluations and discipline when necessary.
• Maintains safe, orderly, and productive work sites and supervises civilian work crew leaders where applicable.
• Ensures timely completion and submission of reports related to incidents, work performance, and operational issues.
• Assists participants in gaining industry‑recognized credentials and accessing apprenticeship programs.
• Monitors contractors for compliance with ACI contract obligations.
• Partners with Training and Education Manager to help participants secure post‑release employment.
• Drives / operates State vehicles to transport participants, attend to worksite needs, or on State business.

Skills

Leadership

Communication

Conflict resolution

Problem solving

Inventory controls

Search techniques

Job description

ARIZONA DEPARTMENT OF CORRECTIONS

REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system.

With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day.

ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

WORKFORCE PROGRAM SPECIALIST

(INDUSTRIAL PROGRAM SPECIALIST)

Job Location:

Address:

Arizona State Prison Complex – Perryville
Arizona Correctional Industries (ACI)
2105 North Citrus Road
Goodyear, Arizona 85395
https://corrections.az.gov/

Posting Details:

Salary: $47,617.00

Grade: 17

Open Until Filled

Job Summary:

Make your law enforcement, correctional, military, or security experience work for you. The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is hiring individuals with supervision experience to oversee workforce participants and/or inmates' activities at ACI sites and in the community. This role involves supervising production in a manufacturing setting, maintaining security, and fostering a safe and efficient work environment.

For further information about the Arizona Correctional Industries, visit: https://aci.az.gov/

Job Duties:

• Supervises workforce participants and community-based work crews at ACI work sites
• Maintains the safety and security of participants and work crews through site, vehicle, pat, and strip searches
• Conducts continuous observations and accountability headcounts
• Oversees production activities and workforce conduct in manufacturing centers
• Coordinates with the designated Regional Operations and Workforce Development Managers to align workforce efforts with production schedules and operational needs
• Reviews work output, provides coaching, and administers performance evaluations and discipline when necessary
• Maintains safe, orderly, and productive work sites and supervises civilian work crew leaders where applicable
• Ensures timely completion and submission of reports related to incidents, work performance, and operational issues
• Assists participants in gaining industry‑recognized credentials and accessing apprenticeship programs
• Monitors contractors for compliance with ACI contract obligations
• Partners with ACI’s Training and Education Manager to help participants secure post‑release employment
• Drives / operates State vehicles to transport participants, attend to worksite needs, or on State business
• Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Federal, State, and agency laws, rules, regulations, policies, and procedures relevant to the assignment
• Principles and practices of inmate management and supervision
• Problem‑solving and conflict resolution techniques
• Inventory controls
• Search techniques

Skill in:

• Applying laws, rules, regulations, policies, and procedures
• Written and verbal communication
• Establishing and maintaining interpersonal relationships
• Problem‑solving, conflict resolution, and decision‑makingInventory control and search techniques
• Attention to detail
• Prioritization and time management
• Leadership and supervision

Ability to:

• Lift/Cary approximately 20 lbs.
• Push/Pull approximately 20 lbs.
• Walk/Run approximately 0.25 miles
• Establish and maintain security, order, and discipline measures
• Work with and supervise inmates
• Maintain security and control of tools, equipment, and confidential information
• Diplomatically and tactfully respond to issues
• Establish and maintain professional working relationships with employees and inmates
• Administer work evaluations and work production reviews
• Evaluate documentation for accuracy and completeness
• Conduct various types of searches
• Work independently with minimal supervision, make sound decisions
• Adhere to and enforce ADCRR’s policies and procedures
• Provide clear and concise instructions to inmate workers
• Safely transport inmates between the facility and work location

Selective Preference(s):

• Commercial Driver’s License (CDL) with passenger endorsement
• Two (2) years of experience as a Correctional Officer, or professional experience in correctional services or the criminal justice field. Candidates who have been separated from State Service for more than two (2) years will require successful completion of a training curriculum upon their assignment to the position

Pre-Employment Requirements:

Employment is contingent on the selected applicant passing a background investigation and a drug test.

Requires a valid Commercial Driver’s License (CDL) with passenger endorsement within 90 days in the event there is a rotation and/or operational need that requires transporting inmates.

Candidates who have been separated from State Service for more than two (2) years will require successful completion of a training curriculum upon their assignment to the position.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class‑appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2‑10‑207.11).

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:

• Vacation and sick days with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program).
• Robust and affordable insurance plan to include medical, dental, life, short‑term and long‑term disability options
• Exceptional retirement program
• Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
• An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave program here.