Workforce Optimization Program Manager

Tenet Healthcare; Dallas (TX); Presencial; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Discretionary 401k

Paid time off

HSA

Voluntary benefits

Descripción de la vacante

Tenet Healthcare is seeking a Workforce Operations Strategy & Optimization Leader to drive process improvements across talent acquisition, onboarding and labor management. You will lead project management for system implementations, design scalable HR workflows, and collaborate with HR, IT and recruiters to maximize efficiency.

The ideal candidate has hands-on experience in recruitment operations, HR projects, and analytics, with strong communication and stakeholder management skills.

Formación

• Bachelor’s degree required or five years of equivalent experience.
• 2+ years of experience in recruitment operations, HR project management, or process improvement.
• Advanced knowledge of Microsoft PowerPoint, Word, and Visio.
• Intermediate Excel proficiency with pivot tables and VLOOKUP.
• Ability to manage multiple projects in a fast-paced environment.
• Knowledge of ATS/HR technology or labor/productivity systems.

Responsabilidades

• Analyze workforce and recruitment workflows to identify efficiency gains.
• Develop scalable HR processes and document them for teams.
• Ensure compliance with policies and regulations across HR functions.
• Lead cross-functional collaboration with HR, IT and recruiters to improve systems.

Conocimientos

Recruitment operations

HR project management

Process improvement

ATS/HR tech

Excel (Pivot tables)

Visio

Stakeholder management

Educación

Bachelor’s degree in Business Administration, Economics or similar field

High school diploma / GED

Herramientas

PowerPoint

Word

Visio

Descripción del empleo

Overview

Who We Are

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.

Our Story

We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals.

Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.

Our Impact Today

Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.

Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.

Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.

Job Summary

Reporting to the Workforce Operations Strategy & Optimization Leader, this role will focus on driving operational process optimization and efficiencies through all aspects of the workforce. This includes identifying opportunities, being involved in solution design, technology selection and integration, and implementation. Specifically, this role will lead the project management components of this work while bringing to bear subject matter knowledge in talent acquisition, HR processes, onboarding, orientation, and labor management. The ideal candidate will have a strong background in workforce operations, which may include TA, HR or labor/productivity, process improvement methodologies, and project management.

Responsibilities

Process Optimization & Operational Excellence

• Analyze current workforce and recruitment workflows and tools and identify areas for improvement to increase efficiency and effectiveness.
• Develop, document, and implement scalable processes to enhance user experience and effectiveness.
• Ensure compliance with policies, legal and regulatory requirements, and industry best practices.
• Work cross-functionally with HR, IT, and other departments to improve systems and tools.

Project Management & Strategic Initiatives

• Manage and report out on recruitment and workforce-related projects, such as system implementations, process automation, and reporting enhancements.
• Drive continuous improvement initiatives by leveraging data insights and stakeholder feedback.

Data & Technology Management

• Support monitoring workforce metrics and KPIs to identify trends, gaps, and opportunities for improvement.
• Partner with HRIS and IT teams to optimize the use of applicant tracking systems (ATS), core HR, onboarding and other systems
• Support system migrations, integrations, and user training

Stakeholder Collaboration & Support

• Serve as a key resource for recruiters, hiring managers, and HR teams in process implementation and troubleshooting.
• Provide training and documentation to ensure alignment with updated policies and system

Qualifications

Requirements

• Bachelor’s degree in Business Administration, Economics or similar field (an additional 5 years of experience may be considered in lieu of a degree). High school diploma/GED required.
• 2+ years of experience in recruitment operations, HR project management, or process improvement
• Advanced knowledge of Microsoft products such as PowerPoint, Word, and Visio
• Intermediate proficiency in Excel, including building and analyzing pivot tables and using VLOOKUP functions for data management and reporting
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong understanding of workforce technology, which can include applicant tracking systems (ATS), HR Technology, or labor/productivity systems
• Excellent organizational, communication, and stakeholder management skills

Preferred Qualifications

• Experience in healthcare recruiting or workforce management environments
• Familiarity with ATS, CRM, workforce planning, or HR systems
• Experience supporting large-scale change initiatives or system rollouts
Knowledge of recruiting metrics, workforce analytics, and reporting
• Comfortable leading virtual live training sessions, developing clear user guides, and providing end-user support during new process or system launches.
• Project management certification or formal training (e.g., PMP, Agile, Lean, Six Sigma) is a plus

Compensation

• Base pay: $85,250 - $120,000annually. Compensation depends on location, qualifications, and experience.

Benefits

The following benefits are available, subject to employment status:

• Medical, dental, vision, disability, AD&D, and life insurance
• Paid time off (vacation & sick leave)
• Discretionary 401k match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
• Paid sick leave and other leave benefits are provided in accordance with applicable federal, state, and local laws.

Organization Description

Careers at Tenet

At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do.

As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.