Workforce Management Data Insights Manager

Sherwin-Williams; Cleveland (OH); On-site; USD 110,000 - 180,000; Full time

Job summary

Sherwin-Williams is seeking a North America WFM Data Insights Manager to lead data-driven decision making and analytics initiatives using UKG Pro WFM data. This role concentrates on workforce operations optimization across North America and requires building dashboards, monitoring adoption, and driving compliance.

You will guide adoption, design compliant reporting, and collaborate with HR/legal teams while leading a team of analysts to deliver measurable value and ROI from WFM enhancements.

Qualifications

• Bachelor’s Degree or 12 years of related experience.
• 5+ years in data insights, workforce analytics, or HR analytics.
• Proficiency in Excel, SQL, and statistical software (R, Python).
• Understanding of HRIS, Time & Attendance, and payroll processes.
• Authorized to work in the United States without sponsorship now or in the future.

Responsibilities

• Own and manage reporting for UKG Pro WFM to monitor adoption, compliance, and efficiency.
• Develop dashboards and insights to inform leadership decisions.
• Drive WFM adoption via training and enablement programs.
• Design reporting mechanisms to ensure compliance with labor laws across North America.
• Define and track KPIs to measure business value of WFM initiatives.

Skills

Data analysis

SQL

Excel

Python

R

HR Analytics

Education

Bachelor's Degree

12 years of experience in related fields

Tools

UKG Pro WFM

Dayforce

Job description

Job Description

The North America Workforce Management (WFM) Data Insights Manager is a strategic leader responsible for leveraging UKG Pro Workforce Management data to deliver actionable insights, drive system adoption, ensure compliance, and enable advanced capabilities such as AI-driven analytics and value case realization. This role focuses on optimizing workforce operations across North America through data-driven decision-making and innovative technology enablement.

This position is not hybrid/remote and will be located at our Hickley Parkway location in Cleveland, OH.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

Responsibilities

Reporting & Analytics Leadership

• Own and manage reporting for UKG Pro WFM to monitor adoption, compliance, and operational efficiency across North America.
• Develop dashboards and insights that inform leadership decisions and support continuous improvement.

System Adoption & Enablement

• Drive WFM adoption by aligning reporting with training and enablement programs.
• Regularly update adoption metrics and provide actionable insights to maximize utilization.

Compliance & Regulatory Oversight

• Design and implement reporting mechanisms to ensure compliance with labor laws and industry standards across North America.
• Partner with legal and HR teams to maintain compliance integrity.

Value Case Realization

• Define and track KPIs to measure the business value of WFM initiatives.
• Quantify ROI for system enhancements and process improvements, presenting results to senior leadership.

AI Enablement & Advanced Analytics

• Collaborate with digital technology teams to integrate AI-driven analytics into WFM reporting and forecasting.
• Identify opportunities for predictive modeling and automation to improve workforce planning and scheduling.

Team Leadership & Development

• Build and lead a team of analysts and reporting specialists, fostering a culture of collaboration, innovation, and continuous learning.
• Provide mentorship, performance feedback, and career development opportunities to team members.
• Ensure team alignment with organizational goals and priorities.

Qualifications

FORMAL EDUCATION

Required

• Bachelor’s Degree from an accredited institution, or in lieu of a degree, 12 years of experience in related fields.
• 5+ years of experience in data insights, workforce analytics, HR Analytics, or other related roles.
• Proficiency in data analysis tools such as Excel, SQL, and statistical software (e.g., R, Python)
• Understanding of HRIS, Time and Attendance systems, and payroll processes.
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status
• Must be at least eighteen (18) years of age

Preferred

• Bachelor’s Degree focused on Business Administration, Human Resources, Statistics, Data Analytics, or a related field.
• Experience with workforce management software (e.g., Dayforce, UKG Pro WFM).
• Project management skills with experience leading process improvement initiatives.
• Certification in HR Analytics or related fields.

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

• Life … with rewards, benefits and the flexibility to enhance your health and well‑being
• Career … with opportunities to learn, develop new skills and grow your contribution
• Connection … with an inclusive team and commitment to our own and broader communities

It’s all here for you... let’s Create Your Possible. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world‑class benefits designed for you. From retirement to health care, from total well‑being to your daily commute—it matters to us.

A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.