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Workforce Management (Capacity Planning)

Gainwell Technologies

United States

Remote

USD 70,000 - 90,000

Full time

Today
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Job summary

A technology and consulting firm is seeking a professional for a long-term forecasting role in Workforce Management. Responsibilities include analyzing historical data, aligning business strategies with staffing forecasts, and developing long-term staffing plans. Applicants should have experience in trend analysis and capacity planning. Night shift required. Competitive compensation offered.

Qualifications

  • Experience in analyzing historical data to identify trends and variations.
  • Ability to integrate business plans into workforce forecasts.
  • Expertise in identifying emerging trends impacting staffing needs.

Responsibilities

  • Analyze historical data to identify patterns and seasonal variations.
  • Integrate long-term business goals into workforce forecasts.
  • Forecast workforce requirements for future growth and expansion.
  • Create staffing scenarios based on different market conditions.
Job description
Overview

Summary

In Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies.

Your role in our mission
  • Analyzing historical data - Reviewing past sales trends, stakeholder behavior, and market conditions to identify patterns and seasonal variations.
  • Business strategy alignment - Integrating long-term business plans and goals into workforce forecasts to ensure adequate staffing levels are projected.
  • Proxy analysis - Identifying proxy states for scenarios where no workload is provided.
  • Identifying emerging trends and potential impacts on future staffing needs, like new product launches or market expansions.
  • Capacity and DDI planning - Forecasting workforce requirements for future growth and expansion, including potential skill gaps.
  • Scenario & DDI modeling - Creating different staffing scenarios based on various market conditions to assess potential risks and opportunities.
  • Developing long-term staffing plans - Collaborating with key stakeholders to plan for new business and growth impact hiring needs based on projected demand.
  • Data Visualization and creation ability along with analytical and creativity to relay actionable data to drive towards outcomes.
What we're looking for
  • Analyzing historical data - Reviewing past sales trends, stakeholder behavior, and market conditions to identify patterns and seasonal variations.
  • Business strategy alignment - Integrating long-term business plans and goals into workforce forecasts to ensure adequate staffing levels are projected.
  • Trend analysis - Identifying emerging trends and potential impacts on future staffing needs, like new product launches or market expansions.
  • Capacity planning - Forecasting workforce requirements for future growth and expansion, including potential skill gaps.
  • Scenario modeling - Creating different staffing scenarios based on various market conditions to assess potential risks and opportunities.
What you should expect in this role
  • Analyzing historical data - Reviewing past sales trends, stakeholder behavior, and market conditions to identify patterns and seasonal variations.
  • Business strategy alignment - Integrating long-term business plans and goals into workforce forecasts to ensure adequate staffing levels are projected.
  • Proxy analysis - Identifying proxy states for scenarios where no workload is provided.
  • Identifying emerging trends and potential impacts on future staffing needs, like new product launches or market expansions.
  • Capacity and DDI planning - Forecasting workforce requirements for future growth and expansion, including potential skill gaps.
  • Scenario & DDI modeling - Creating different staffing scenarios based on various market conditions to assess potential risks and opportunities.
  • Developing long-term staffing plans - Collaborating with key stakeholders to plan for new business and growth impact hiring needs based on projected demand.
  • Data Visualization and creation ability along with analytical and creativity to relay actionable data to drive towards outcomes.
Shift Timings

Night Shift (9 hours shift between 4.30 PM - 4.30 AM IST)

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