Workforce Development Trainer

Progress Residential®; Tempe (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Learning & development

Inclusive culture

Job summary

Progress Residential, a leading property manager of single-family rental homes nationwide, is seeking a Workforce Development Trainer to deliver Progress Residential University's Technical Skills Academy and other development programs to frontline employees. The role requires frequent travel (50-75%) and a passion for building capable teams.

You will create training content, collaborate with technical schools, support onboarding and interviews, and measure training impact across markets,

Qualifications

• Bachelors degree in HR, Business Admin, Learning and Development, Education, or related field, or relevant experience.
• Knowledge of adult learning theories and L&D best practices.
• 10+ years in construction and/or maintenance.
• Experience designing instructional materials in various media.
• Ability to deliver training in multiple formats.
• Ability to communicate technical concepts clearly.
• Experience measuring learning outcomes and reporting impact.

Responsibilities

• Create specific training content aligned with training best practices.
• Support apprenticeship or entry-level programs to meet business needs.
• Develop relationships with technical schools across the US to build talent pipelines.
• Provide interview, hiring and onboarding support for regional markets.
• Identify and implement skill-based curriculums for frontline employees.
• Evaluate training programs and suggest improvements.
• Test learning technologies to improve engagement and outcomes.
• Gather and analyze learning data and communicate impact.

Job description

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company?

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.

The Workforce Development Trainer will deliver Progress Residential University’s Technical Skills Academy and other development programs for our front-line employees. The WFD Trainer will deliver training to ensure our workforce has the knowledge, skills, and overall competency to meet and exceed our current and future business needs. This role requires frequent travel and is estimated to be 50%-75% of the time.

Essential Functions

• Create specific training content aligned with training best practices.
• Support the apprenticeship or entry-level technician program(s) and field trainers to ensure the training meets the needs of the business.
• Develop strong relationships with leading technical schools and colleges across the US to increase the knowledge, skills and abilities of the next generation and build talent pipelines.
• Provide interview, hiring and onboarding support for regional markets to increase throughput.
• Identify and implement nationally recognized skill-based curriculums to facilitate the growth and development of front-line employees.
• Evaluate current training programs and skills throughout the front-line population and suggest modifications that enhance the learners' performance as well as the learning experience and skills advancement.
• Test various learning technologies and solutions to improve learning engagement, development of talent, retention, and behavior change.
• Test processes to gather learning data, analyze and communicate training effectiveness and impact.

Qualifications

• Bachelor’s degree (HR, Business Administration, Learning and Development, Education, or other related fields) or relevant experience in lieu of degree.
• Knowledge of adult learning theories and learning and development best practices.
• Previous experience working in a front line/craft position for a residential construction firm is preferred.
• 10+ years’ experience in construction and/or maintenance.
• Experience designing and developing instructional materials in a variety of media preferred.
• Must be flexible to deliver training in a variety of formats: classroom, virtual, on-the-job, synchronous, asynchronous, etc.
• The ability to describe technical concepts in a way that makes them easily understandable, digestible, and relatable.
• Technical aptitude and demonstrated experience leveraging learning technologies and tools that integrate with and support learning activities.
• Experience demonstrating the effectiveness of learning solutions through measurement, analysis, and reporting required.
• Effective communication and presentation skills with proficiency in MS Word, PowerPoint, and other course development tools
• Energy, enthusiasm, and initiative to create innovative programs and drive national outcomes, balancing multiple priorities in a fast-paced environment.
• Spanish Bilingual Preferred

What You Can Expect From Us

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

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