Technical Trade Skills Instructor (HVAC, Construction, and/or Maintenance)

Progress Residential®; Raleigh (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Generous PTO

Job summary

Progress Residential® is seeking a Workforce Development Trainer to deliver Progress Residential University’s Technical Skills Academy and other programs for service and construction staff. This role involves 50–75% travel and requires creating effective training content, supporting apprenticeships, and building relationships with technical schools to foster talent pipelines across the US.

You will design curricula, deliver multiple formats (classroom, virtual, on-the-job), and measure program

Qualifications

• Bachelor’s degree or relevant experience in lieu of degree.
• Knowledge of adult learning theories and learning and development best practices.
• Experience designing instructional materials in various media.

Responsibilities

• Create training content aligned with best practices.
• Support apprenticeship or entry-level technician programs and field trainers.
• Develop relationships with technical schools to build talent pipelines across the US.
• Provide interview, hiring and onboarding support for regional markets.
• Identify and implement skill-based curricula for frontline employees.
• Evaluate training programs and suggest improvements for learner performance.
• Test learning technologies to improve engagement and outcomes.
• Collect and analyze learning data to measure training impact.

Skills

Adult learning theories

Learning & development best practices

Spanish bilingual (preferred)

Effective communication

MS Word

PowerPoint

Course development tools

Technical training delivery

Interviewing & onboarding support

Education

Bachelor’s degree in HR/Business/Learning & Development/Education or related field

Tools

MS Word

PowerPoint

Learning technologies/tools

Job description

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company?

As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.

Why join Progress?

As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

The Workforce Development Trainer will deliver Progress Residential University’s Technical Skills Academy and other development programs for our service and construction employees. The WFD Trainer will deliver training to ensure our workforce has the knowledge, skills, and overall competency to meet and exceed our current and future business needs. This role requires frequent travel and is estimated to be 50%-75% of the time.

Essential Functions

• Create specific training content aligned with training best practices.
• Support the apprenticeship or entry-level technician program(s) and field trainers to ensure the training meets the needs of the business.
• Develop strong relationships with leading technical schools and colleges across the US to increase the knowledge, skills and abilities of the next generation and build talent pipelines.
• Provide interview, hiring and onboarding support for regional markets to increase throughput.
• Identify and implement nationally recognized skill-based curriculums to facilitate the growth and development of front-line employees.
• Evaluate current training programs and skills throughout the front-line population and suggest modifications that enhance the learners' performance as well as the learning experience and skills advancement.
• Test various learning technologies and solutions to improve learning engagement, development of talent, retention, and behavior change.
• Test processes to gather learning data, analyze and communicate training effectiveness and impact.

Qualifications

• Bachelor’s degree (HR, Business Administration, Learning and Development, Education, or other related fields) or relevant experience in lieu of degree.
• Knowledge of adult learning theories and learning and development best practices.
• Previous experience working in a front line/craft position for a residential construction firm is preferred.
• 10+ years’ experience in HVAC, construction, and/or maintenance.
• Experience designing and developing instructional materials in a variety of media preferred.
• Must be flexible to deliver training in a variety of formats: classroom, virtual, on-the-job, synchronous, asynchronous, etc.
• The ability to describe technical concepts in a way that makes them easily understandable, digestible, and relatable.
• Technical aptitude and demonstrated experience leveraging learning technologies and tools that integrate with and support learning activities.
• Experience demonstrating the effectiveness of learning solutions through measurement, analysis, and reporting required.
• Effective communication and presentation skills with proficiency in MS Word, PowerPoint, and other course development tools
• Energy, enthusiasm, and initiative to create innovative programs and drive national outcomes, balancing multiple priorities in a fast-paced environment.
• Spanish Bilingual Preferred

What You Can Expect From Us

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

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