Workforce Development Specialist - SSVF (Supportive Services for Veterans Families)

Catholic Charities of Kansas City-St. Joseph; Kansas City (MO); On-site; USD 51,825,312 - 73,811,808; Full time

Job summary

Catholic Charities of Kansas City-St. Joseph seeks a Workforce Development Specialist to support the SSVF program, providing employment services, job readiness classes, and financial literacy to clients. The role emphasizes collaboration with community partners to expand opportunities for Veterans and families.

The position is based in Kansas City, MO, with hours supporting evenings and weekends as needed. You will engage with clients to assess needs, coordinate services, and guide them toward

Qualifications

• Bachelor’s degree in human services, criminal justice, social work, psychology, sociology, workforce development, business or a related field.
• Experience in job coaching or employment services preferred.
• Experience working with Veterans preferred.
• Bilingual preferred.

Responsibilities

• Deliver employment preparation training, including resume building and interview coaching.
• Provide job retention training on conflict resolution, decision making and problem-solving.
• Identify client's career strengths and potential for employment or education.
• Document activities and maintain client forms in accordance with program policies.
• Provide financial assistance and maintain records per policy and procedures.
• Coordinate outreach to potential employers and employment agencies.
• Represent the agency at meetings and community events and stay current with resources.

Skills

Bilingual

Verbal & written communication

Public speaking

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

History

In 1879, Father Bernard Donnelly established Mount St. Bernard’s Orphanage in Kansas City. With that one act of faith, hope and charity, many lives — and a community — were transformed. From that humble beginning a strong tradition of compassionate care and social service took root, thrived, and grew to become Catholic Charities of Kansas City‑St. Joseph.

Description

Today, millions of lives have been transformed, in the communities we serve. We have office locations in Kansas City and St. Joseph, Missouri and a Food Pantry in Kansas City, while serving a 27‑county region.

Mission

Helping people move to a better life through hope‑filled care, services, and advocacy, calling all those of goodwill to join us.

Vision

By lifting people in need to the dignity of self‑reliance, and encouraging others to help, our communities will become one human family.

Values

Hope/Faith, Trust, Commitment, Collaboration

Benefits

This position is eligible for a comprehensive employee benefits program, including medical, dental and vision plans, STD/LTD fully paid by the employer, 401(k) retirement plan with employer match of employer contributions up to 5% of their annual pay, paid time off including vacation/sick leave accrual, 10 holidays each year, and more!

Our office hours are Monday - Thursday, 8:00 am to 5:30 pm and our offices are closed on Friday – giving you a three‑day weekend in most situations!

This position is based out of the Kansas City office. The pay for this position starts at $23.08 per hour ($45,600 annually).

Position Objective

Provide employment assistance to individuals and families to achieve economic stability and security. The Workforce Development Specialist SSVF (Supportive Services for Veterans Families) will provide employment services and job readiness services to our SSVF clients. They will also provide workforce classes and financial literacy classes to all clients.

Essential Duties

• Conduct and provide employment preparation training, including resume building, interviewing skills, interview etiquette, etc. to agency clients, in group and individual settings.
• Conduct and provide job retention training on topics such as conflict‑resolution, decision‑making and problem‑solving in group and individual settings.
• Assist with identifying the client’s career strengths and employment or educational potential.
• Document activities per program policies and as directed by supervisor; maintain client forms as indicated.
• Provide financial assistance in accordance with program policy and procedures; maintain accurate records of financial and other assistance provided to participants in the participant/client file, and in other appropriate databases as indicated.
• Follow all policies and procedures regarding the agency including confidentiality.
• Maintain information and statistics per program guidelines; complete reports as requested and assigned by supervisor.
• Conduct and participate in outreach services to potential employers and employment agencies as needed and requested by supervisor.
• Attend agency and community meetings as requested; maintain working relationships with community agencies, including employers, employment agencies, probation and parole staff, provide comprehensive services to clients and to stay abreast of current trends and available resources.
• Attend in‑service training including internal and external conferences/workshops as required, requested, and approved by supervisor.
• In all community activities, represent the agency’s mission, purpose, and philosophy to the community.
• Participate in the agency’s annual Second Collection initiative.
• Provide guidance and support to community volunteers working within the program.
• Provide client advocacy services as needed.
• Provide information and referral services to internal and external resources.
• Treat all internal and external customers with respect and exhibit positive behavior in dealing with clients, participants, co‑workers, supervisors, volunteers and interns, partners, collaborators, and the general public.
• Work together with other staff to be a change agent so that the client/participant will be a productive, successful citizen.
• Perform other activities as needed and requested by supervisor with the goal of providing excellent quality of services for the clients/participants, the agency, and community.
• Must be able to flex work schedule to include providing services to clients on some evenings and weekends.
• This role provides employment services, job readiness support, and income coordination in alignment with the VA Supportive Services for Veteran Families (SSVF) Program.
• Other duties as assigned.

Basic Qualifications

• Bachelor’s degree in human services, criminal justice, social work, psychology, sociology, workforce development, business or a related field from an accredited school and program.
• Experience in job coaching or employment services, case management, workforce development programs, career counseling, social services or community‑based programs preferred.
• Experience working with Veterans preferred.
• Bilingual preferred.

Knowledge, Skills, and Abilities

• Must demonstrate bilingual communication skills.
• Must demonstrate excellent verbal and written skills.
• Must be able to speak with confidence while public speaking.
• Knowledge of computers and software programs.
• Proficient in Microsoft applications.
• Ability to interact positively with grantee, referral sources, other agencies, and community partners.
• Ability to work with diverse populations including those with a criminal record in a nonjudgmental manner.
• Must be able to handle multiple demands and priorities and have excellent time management skills.

Job Duties

I understand that as an employee of Catholic Charities I am expected to perform my job duties in alignment with the following:

• Follow the Catholic Social and Moral Teachings in all aspects while performing job duties and will not advocate for things that are in opposition with the Catholic faith, beliefs, and Catholic Social and Moral Teachings.
• Work collaboratively to achieve goals and resolve conflicts to achieve the greater good.
• Respect for the diversity of talents and gifts of others and believe in cultivating those to promote personal and professional development.
• Demonstrate compassion and commitment for helping others improve their lives.
• Follow the Agency values: Faith/Hope, Trust, Commitment, Collaboration.