Workforce Development Facilitator

Community Solutions for Children, Families and Individuals; Gilroy (CA); Hybrid; USD 43,000 - 51,000; Full time

Benefits offered by this job

Health benefits

403(b) Retirement Plan

Paid vacation

13 paid holidays

Sick time (96 hours)

Employee development opportunities

Job summary

Community Solutions is seeking a Workforce Development Facilitator to support staff development and external partners through in-person and virtual training. The role emphasizes inclusive, trauma-informed practices and a flexible hybrid schedule, with commuting distance to Gilroy, CA headquarters.

The ideal candidate will have 2+ years in training, strong facilitation and presentation skills, and the ability to engage diverse groups.

Qualifications

• Minimum of 2 years of experience in training, education, or related field.
• Spanish speaking preferred.
• Excellent presentation, facilitation, communication, and interpersonal skills.
• Ability to engage and motivate diverse audiences.
• Experience with virtual training platforms and technology.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• A deep commitment to fostering diverse, equitable, inclusive workplaces and developing passionate, highly skilled staff.
• Commitment to the mission and values of Community Solutions.

Responsibilities

• Regularly facilitate training sessions on various behavioral health, mental health topics, and workforce development skills topics for different audiences and participant backgrounds.
• Assist in creating, developing, and updating training materials, such as slide decks, curricula, facilitator's guides, activities, handouts, and other learner resources.
• Facilitate workshops, seminars, and group training sessions both in-person and virtually for Community Solutions staff members and external partnerships who request training.
• Provide support and guidance to participants during and after training sessions, answer participant questions with diplomacy, professionalism, and tact
• Assess the effectiveness of training programs through participant feedback, evaluations, and follow-up activities.
• Stay informed about the latest trends and best practices in behavioral health and training methodologies, grounded in adult learning theory.
• Facilitate New Employee Orientation (NEO) and New Internship Orientation, serving as first point-of-contact to welcome new employees
• Coordinate logistics for employee/community engagement initiatives as assigned.
• Collaborate with the CS Learning leadership and other team members to identify training needs and opportunities.
• Maintain accurate records of training activities, attendance, and evaluations.
• Assist in marketing and promoting training programs to the community and potential participants.
• Participate in staff meetings, training sessions, and professional development opportunities.
• Lead by example and foster a team culture that promotes professional development and learning.
• Ensure that diversity, equity, inclusion, and belonging principles are integrated into course materials, learning platforms, and interactions with team members and workshop participants.
• Willingness to take initiative, high self-motivation, and ease of working independently or as part of a team.
• Assist with other department projects as assigned.

Skills

Public speaking

Facilitation

Communication

Interpersonal skills

Engage diverse audiences

Virtual training platforms

Microsoft Office

Canva

Zoom

Spanish language

Tools

Microsoft Office

Canva

Zoom

Job description

Community Solutions strives to be the employer of choice for professionals in our fields of expertise. We are a well-established and growing non-profit agency serving children, families and individuals in Santa Clara and San Benito Counties. Our agency is well-recognized within the community and professional fields for subject matter expertise and collaboration within the community.

We are currently looking for individuals who share our mission, values and service philosophies and who want to make a difference in the lives of children, families and individuals in our local communities. Our offices are located in San Jose, Morgan Hill, Gilroy, and Hollister . We offer a competitive compensation package and an extensive benefits package including employer paid health, dental and vision care, life and long-term disability insurance, a matching 403(b) program, and a generous vacation plan. Please note: temporary positions and interns are not eligible for benefits.

Community Solutions is deeply committed to diversity, equity and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.

• 100% of HMO Healthcare premiums paid by Community Solutions for full-time employees and their eligible dependent children.
• 3 weeks of vacation during first year of employment
• 13 paid holidays (includes 2 floating holidays)
• 96 hours of sick time per year – 8 hours per month
• 5% matching on 403(b) after 1 year of employment

Location: Gilroy, CA

Workplace Job Id: 489

# of Openings:1

REPORTING RELATIONSHIP: Workforce Development Director

SUMMARY:

This full-time position will work within the CS Learning Training Institute team, supporting professional development for staff internally and for colleagues throughout California. This position is open to a hybrid work schedule and is expected to be a commutable distance from our headquarters office in Gilroy, CA. Community Solutions has a compassionate, strength-based, client-centered, trauma-informed team and service delivery approach.The values of hope, kindness, equity, belonging, and collaboration guide our organization’s culture.If this sounds exciting—and the job description below feels like a fit,we really hope, you’ll consider joining us along this journey!

The Ideal Candidate Will Possess the Following Qualifications and Knowledge:

Did you know that research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications? Please understand that no one ever meets 100% of the capabilities. If much of this describes you, we encourage you to apply. This might be the right next role for you if you have:

• Minimum of 2 years of experience in training, education, or a related field, preferably in a behavioral health setting.
• Spanish speaking preferred.
• Excellent presentation, facilitation, communication, and interpersonal skills.
• Ability to engage and motivate diverse audiences.
• Experience with virtual training platforms and technology, such as: Microsoft suite, Canva, and Zoom,
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• A deep commitment to fostering diverse, equitable, inclusive workplaces and developing passionate, highly skilled staff.
• Commitment to the mission and values of Community Solutions.

What You'll Be Doing in the role of Workforce Development Facilitator:

• Regularly facilitate training sessions on various behavioral health, mental health topics, and workforce development skills topics for different audiences and participant backgrounds.
• Assist in creating, developing, and updating training materials, such as slide decks, curricula, facilitator's guides, activities, handouts, and other learner resources.
• Facilitate workshops, seminars, and group training sessions both in-person and virtually for Community Solutions staff members and external partnerships who request training
• Provide support and guidance to participants during and after training sessions, answer participant questions with diplomacy, professionalism, and tact
• Assess the effectiveness of training programs through participant feedback, evaluations, and follow-up activities.
• Stay informed about the latest trends and best practices in behavioral health and training methodologies, grounded in adult learning theory.
• Facilitate New Employee Orientation (NEO) and New Internship Orientation, serving as first point-of-contact to welcome new employees
• Coordinate logistics for employee/community engagement initiatives as assigned.
• Collaborate with the CS Learning leadership and other team members to identify training needs and opportunities.
• Maintain accurate records of training activities, attendance, and evaluations.
• Assist in marketing and promoting training programs to the community and potential participants.
• Participate in staff meetings, training sessions, and professional development opportunities.
• Lead by example and foster a team culture that promotes professional development and learning.
• Ensure that diversity, equity, inclusion, and belonging principles are integrated into course materials, learning platforms, and interactions with team members and workshop participants.
• Willingness to take initiative, high self-motivation, and ease of working independently or as part of a team.
• Assist with other department projects as assigned.

Diversity, Equity, and Inclusion:

Community Solutions is deeply committed to diversity, equity, and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.

Working at Community Solutions:

Community Solutions offers a competitive and comprehensive pay range of $31 - $37 per hour, a generous employee benefits package, and a strong work-life balance. We believe in supporting the whole person by providing:

• 100% of premiums paid by employer for full-time employees and eligible dependent children
• 403(b) Retirement Plan with 5% employer match
• 3-weeks paid vacation to start
• 13 paid holidays; 96 sick hours per year (inclusive of self-care/mental health days)
• Longevity bonuses
• Generous family medical leave for eligible employees
• Student Loan Forgiveness Program
• Staff learning and development and robust in-house training opportunities
• Employee-led Diversity, Equity, and Inclusion Resource Group

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to both sit and stand for extended periods, talk and hear, and use office equipment; occasional need to lift and move objects up to 25lbs.

Work Environment and Location:This position is located within commutable distance to our Gilroy headquarters and is open to a hybrid work schedule, with occasional needs to be able to travel into our San Jose and Morgan Hill offices.

Special Requirements:

• Must be able to meet and receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices.
• License: Possess a valid California driver’s license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency’s liability insurance requirements.
• Requires an automobile to perform routine job duties.
• COVID-19 Vaccination: Please note that Community Solutions has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and clients. As a condition of employment, Community Solutions employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Note: This job description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer their services wherever and whenever necessary to ensure the success of our endeavors.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.

Candidates for this position must be legally authorized to work directly as an employee for any employer in the United States without visa sponsorship.

“Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot.”

“Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot.”

Teresa, age 38, Solutions to Violence Supportive Housing Program

“Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot.”

“Thanks to the program, I left the ugly house I was living in that had two small windows for the 8 of us, dirt floors, broken windows, no door, and the toilet always clogging. Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot.”

Luz, age 50, Solutions to Violence

“[Community Settings] helped me with my problems and were there when I was having hard times. They have helped my family with a place to live and helped us pay some bills and buy some food when we needed it.”

“[Community Settings] helped me with my problems and were there when I was having hard times. They have helped my family with a place to live and helped us pay some bills and buy some food when we needed it.”

Serena, age 15, Child & Youth Behavioral Health

“I cannot describe very well but all I know is that each day is getting better. Your program helps.”

“I cannot describe very well but all I know is that each day is getting better. Your program helps.”

Jin, age 62, Adult Behavioral Health

“Thanks to the program, I left the ugly house I was living in that had two small windows ... Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot.”

“Thanks to the program, I left the ugly house I was living in that had two small windows ... Now my children and I have a nice apartment where we have more space, privacy, and carpet where we can be barefoot.”

Teresa, age 38, Solutions to Violence Supportive Housing Program