Workforce Coordinator

Tundra Technical Solutions; Menlo Park (CA); In loco; USD 55.000 - 69.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Descrizione del lavoro

Tundra Technical Solutions is seeking a Workforce Coordinator to manage the day-to-day experience of a contingent workforce. You will be the primary contact for contractors, ensuring support and timely processes.

You will work 2pm PST–10pm PST, 5 days a week onsite in Menlo Park, CA, collaborating with HR, Payroll, Recruiting, and Compliance to address issues and improve contractor experience.

Competenze

• 3–5+ years in workforce coordination or related roles.
• Experience supporting employees, contractors, vendors, or workforce populations.
• Organized, detail-oriented, able to manage multiple priorities and deadlines.
• Strong communication and relationship-building skills.
• Proficient with data, reporting, and workforce systems.
• Proactive in identifying issues and elevating concerns.
• Handle sensitive people matters with professionalism and discretion.

Mansioni

• Serve as the day-to-day contact for contractors with regular check-ins.
• Manage attendance, PTO, onboarding, assignments changes, extensions, and offboarding.
• Maintain accurate workforce records and timely processes.
• Resolve day-to-day workforce issues and coordinate with teams.
• Monitor attendance, attrition, engagement, and performance; flag risks.
• Document and elevate conduct, attendance, or engagement concerns.
• Partner with HR, Payroll, Recruiting, Compliance, and operations to resolve issues.
• Support workforce communications and process changes.
• Identify recurring issues and recommend process improvements.

Conoscenze

Workforce coordination

Operations

Recruiting

HR

Program coordination

Employee experience

Data reporting

Communication

Time management

HRIS

ATS

Timekeeping

Workforce management

Strumenti

HRIS

ATS

Timekeeping

Workforce management

Descrizione del lavoro

Since 2004, Tundra's mission to become the world's number one choice for top talent has been relentless. As we thrive in dynamic markets like North America, the UK, Ireland, and Asia, our commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent management.

We challenge norms, exceed expectations, and are dedicated to sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation consistently ranks us among North America's fastest-growing and largest staffing organizations.

In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.

• People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
• Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
• Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
• Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
• Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.

Join Our Team

We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.

The Role

The Workforce Coordinator manages the day-to-day experience and operations of a contingent workforce. This role requires you to work 2pm PST- 10pm PST, 5 days a week onsite. Acting as the primary point of contact for contractors, this role ensures they are supported throughout their assignments and that workforce processes are completed accurately and on time. Working closely with the Workforce Manager and cross-functional teams, the Coordinator monitors workforce trends, addresses issues, and identifies opportunities to improve the contractor experience.

• Serve as the primary day-to-day contact for contractors, conducting regular check-ins and addressing questions, concerns, and requests.
• Manage workforce processes, including attendance, PTO, onboarding, assignment changes, extensions, and offboarding.
• Maintain accurate workforce records and ensure processes are completed on time.
• Resolve day-to-day workforce issues and coordinate with the appropriate teams when needed.
• Monitor workforce trends, including attendance, attrition, engagement, and performance, and proactively flag risks or concerns to the Workforce Manager.
• Document and elevate performance, conduct, attendance, or engagement concerns appropriately.
• Partner with HR, Payroll, Recruiting, Compliance, and operational teams to resolve contractor issues.
• Support workforce communications, process changes, and operational initiatives.
• Identify recurring issues and recommend improvements to workforce processes and the contractor experience.

Who You Are

• You have 3–5+ years of experience in workforce coordination, operations, recruiting, HR, program coordination, employee experience, or a similar role.
• You have experience supporting employees, contractors, vendors, or other workforce populations.
• You are highly organized, detail-oriented, and able to manage multiple priorities and deadlines.
• You have strong communication and relationship-building skills.
• You are comfortable working with data, reporting, and workforce systems.
• You are proactive in identifying issues and know when to elevate concerns.
• You handle sensitive people matters with professionalism and discretion.

Preferred Qualifications

• Experience supporting contingent or outsourced workforces.
• Experience working within large technology organizations.
• Experience with HRIS, ATS, timekeeping, or workforce management systems.
• Experience supporting teams working with sensitive or objectionable content.

The salary range that the employer in good faith reasonably expects to pay for this position is $40–$50 per hour.

Our benefits offering includes medical, dental, vision, and retirement benefits.

This post is for an existing vacancy.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.